Resort Maintenance Supervisor

Sun Communities & Sun Outdoors; Cape May (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

DailyPay

Paid Time Off

401(k) Plan with Sun matching

Tuition Reimbursement

Health, Dental and Vision plans

Life and Disability Insurance

Employee Assistance Program

Job summary

Sun Communities & Sun Outdoors is seeking a Resort Maintenance Supervisor to lead the maintenance team across resort grounds, facilities, and utilities. You will oversee multiple maintenance tasks, coordinate with the Resort Manager, and ensure high-quality upkeep of all outdoor and indoor areas.

You will perform routine inspections, manage move-in readiness, and maintain logs, safety protocols, and vendor relationships to keep the property well-presented and safe for residents and guests.

Qualifications

• High school diploma or GED required; basic computer skills expected.
• Minimum 3 years of general maintenance experience in grounds, facilities or related areas.
• At least 1 year of supervisory experience preferred.
• Knowledge of plumbing, construction, pool and grounds maintenance.
• Proficient with hand tools and power equipment; safety minded.
• Strong organizational, verbal and written communication skills.
• Ability to respond to resort needs during non-business hours.

Responsibilities

• Supervise resort maintenance team and coordinate tasks to complete work orders.
• Perform water testing and related maintenance for well-water systems or meters.
• Assist with maintenance of grounds, clubhouses, pools, streets and landscaping.
• Oversee selection of contractors and supervise on-site work.
• Inspect resident sites and assist with move-in procedures.
• Maintain maintenance logs and equipment inventories.
• Ensure safe storage of chemicals and compliance with safety procedures.
• Report status and issues to Resort Manager daily.
• Support capital expenditure reviews and budget adherence.

Skills

General maintenance

Supervisory experience

Plumbing knowledge

Pool & grounds maintenance

Hand & power tools

Organizational skills

Verbal & written communication

Computer literacy

On-call availability

Education

High School Diploma or GED

Tools

Hand tools

Power equipment

Microsoft Office

Job description

Overview

Resort Maintenance Supervisors are responsible for the overall maintenance and upkeep of resort grounds, facilities, streets and equipment at an individual property. Additionally, they supervise and oversee individual resort maintenance team members.

Resort Maintenance Supervisors are responsible for the overall maintenance and upkeep of resort grounds, facilities, streets and equipment at an individual property. Additionally, they supervise and oversee individual resort maintenance team members.

Job Duties

• Follows-ups on work assignments to ensure efficient, thorough completion of assigned work orders. (Essential)
• Performs water testing and other maintenance duties related to a well-water system or on-site water meters, if applicable. Ensures water samples are taken on a regular basis. (Essential)
• Assists maintenance team with all aspects of property maintenance and repairs of grounds and facilities such as lawns, clubhouses, pools, streets, curbs, and gardening/landscaping. (Essential)
• Assists with the selection of all contractual services. Supervises on-site contractors. (Essential)
• Completes regular inspections of resident sites throughout the resort. (Essential)
• Assists with move-in procedures: performs resale inspection authorization, prepares commencement inventory checklist & oversees lot mods, ensures management presence at move-in, supervises all contractors, and maintains exterior of model homes until sold. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Prioritizes and resolves resort service requests, including maintaining records of types and frequency of service requests received.
• Collaborates with Resort Manager to establish emergency maintenance on-call schedule.
• Performs duties in a safe manner, adhering to all safety procedures and properly using safety equipment.
• Assists with maintenance issues regarding new homes as directed.
• Maintains vehicle/equipment maintenance logs and ensures proper maintenance of resort vehicles.
• Coordinates and ensures completion of routine maintenance and minor emergency repairs.
• Ensures safe storage of hazardous chemicals and/or equipment.
• Prepares all maintenance-related logs in accordance with the Operations Manual.
• Reviews exterior improvement and tree maintenance/removal requests.
• Maintains inventory of equipment, tools, and supplies. Purchases equipment, supplies, and services as needed with Resort Manager approval, ensuring to adhere to budget guidelines.
• Meets with Resort Manager daily to report on the status of all scheduled maintenance work; notifies manager of unsightly or hazardous conditions and recommended solutions.
• Issues resident rule reminders and violation notices and follows-up as needed.
• Assists Resort Manager with aspects of the capital expenditure program, including reviewing budget variances as needed.
• Other duties as assigned.

Requirements

• High School Diploma or GED (Required)
• 3 years in experience with general maintenance techniques, repair work, and grounds (Required)
• 1 year in previous supervisory experience (Preferred)
• Demonstrated knowledge of plumbing, construction, pool and grounds maintenance
• Proficient in operating various hand tools and power equipment
• Excellent organizational skills
• Good verbal and written communication skills
• Basic computer proficiency, including the ability to use the Microsoft Office Suite, email, and internet
• Ability to respond to resort needs during non-business hours

Rewarding Benefits

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental Plan
• Vision Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life and Accidental Death and Dismemberment Insurance
• Short and Long-Term Disability Coverage401(k) Plan with Sun matching contribution
• Get paid daily with DailyPay
• Paid Parental Leave
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty