Resort Maintenance Manager – Guest-Centric Operations

Steamboat Resort; Steamboat Springs (CO); On-site; USD 82,638,000 - 85,962,000; Full time

Benefits offered by this job

Free Alterra Mountain Pass for all in-

Discounted skiing for friends and

Vacation and Sick Time policies

Medical, dental, vision, life, AD&D, &

Job summary

Steamboat Resort in Colorado is hiring a Maintenance Supervisor to oversee daily maintenance operations and supervise staff. You will coordinate work orders, ensure quality, safety, and guest satisfaction, and manage vendor relationships and inventories.

The role requires strong leadership, problem-solving, and ability to work nights, weekends, and holidays as needed. Join a team-focused environment supporting resort operations and guest experiences.

Qualifications

• Minimum 3 years of direct supervisory experience.
• Proficiency with Microsoft Office, including Outlook, Excel, and Word.
• Ability to read, write, and communicate effectively with employees, guests, clients, and management.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple priorities and changing demands.
• Ability to work nights, weekends, and holidays as needed.
• Communicate clearly in English, both verbal / non-verbal, and written
• Interact and maintain positive relationships with guests, co-workers and management

Responsibilities

• Direct and supervise the day-to-day operations of the maintenance team.
• Oversee supervisors, maintenance leads, and staff performing cleaning, repairs, painting, grounds maintenance, and other maintenance activities.
• Hire, train, coach, and evaluate employees; address performance issues and resolve employee concerns.
• Assign, prioritize, and monitor work orders to ensure timely and satisfactory completion.
• Maintain high-quality standards for buildings, grounds, common areas, rental units, and mechanical plants.
• Conduct weekly property inspections and identify maintenance needs or potential issues.
• Coordinate and oversee preventative maintenance programs across assigned properties.
• Communicate with owners, guests, front desk staff, and owner representatives regarding maintenance concerns and potential issues.
• Build and maintain relationships with vendors to ensure quality service during routine and emergency situations.
• Manage tools, equipment, materials, and maintenance supply inventories.
• Inspect completed work to ensure it meets established quality and service standards.
• Plan staffing and estimate labor requirements to complete work orders and ongoing projects.
• Establish and adjust work procedures and priorities to meet production schedules while maintaining safety standards.
• Monitor and enforce company safety policies and procedures.
• Identify opportunities to improve team efficiency, equipment use, and work processes.
• Troubleshoot maintenance issues and assist staff in resolving complex problems.
• Maintain accurate time, production, work order, and billing records using company systems.
• Coordinate activities with other departments and provide maintenance support as needed.
• Ensure accurate timesheets and work order documentation are maintained for payroll and billing.
• Communicate effectively with supervisors and other departments regarding issues that may affect guest/owner satisfaction or safety.
• Work nights, weekends, and holidays as needed to support resort operations.
• Compliance with all company policies and procedures as well as any regulatory requirements
• Other duties as assigned

Skills

Supervisory experience

Communication skills

Problem solving

Multitasking

Tools

Microsoft Office

Job description

Steamboat Resort in Colorado is hiring a Maintenance Supervisor to oversee daily maintenance operations and supervise staff. You will coordinate work orders, ensure quality, safety, and guest satisfaction, and manage vendor relationships and inventories.

The role requires strong leadership, problem-solving, and ability to work nights, weekends, and holidays as needed. Join a team-focused environment supporting resort operations and guest experiences.