Resort Laundry & Housekeeping Supervisor - Lead Guest Experience

capitalvacations; North Myrtle Beach (SC); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

Paid Time Off and Paid Holidays

Career Growth

Medical/Dental with employer contribiU

Voluntary Life Insurance, Disability,

Company-paid life insurance and long t

401 (k) retirement plan

Travel Perks to Resort Locations

Company Perks Program

Job summary

Capital Vacations is seeking a Housekeeping Supervisor for our resort properties to maintain the highest cleaning standards and guest satisfaction. You will direct daily housekeeping tasks, supervise staff, and ensure safety and efficiency.

The role requires strong leadership, hands-on cleaning oversight, scheduling, training, and budget awareness. You will work closely with staff and other departments to deliver spotless units and a welcoming guest experience.

Qualifications

• Minimum high school diploma or equivalent.
• Minimum of two years of experience as a housekeeping supervisor.
• Demonstrable leadership skills.
• Flexibility needed for scheduling purposes.
• High energy with a passion for housekeeping and cleanliness.
• Attention to detail.
• Ability to communicate both verbally and written.

Responsibilities

• Directs and performs all housekeeping duties from cleaning, dusting, vacuuming, linen replacement to laundry, and inventory management of housewares.
• Establishes an employee work schedule and plans daily work assignments.
• Trains and coaches employee in laundry and housekeeping.
• Checks equipment to ensure that it is in working order.
• Cooperates with the housekeeping staff and other departments to provide quality service to all Owners and guests.
• Controls lost and found articles.
• Inspects and evaluates the physical condition of facilities to determine the type of work needed.
• Maintains cleanliness and organization of the storage area.
• Orders cleaning materials and maintains a budget.
• Responds quickly to requests from guests and other departments.
• Inspects units daily.
• Follows all company policies and procedures.
• Practices safe working conditions under OSHA guidelines, including Bloodborne Pathogens.
• Develops and maintains positive working relationships within the team.
• Counsels and disciplines employees.
• All other duties as assigned.

Skills

Leadership

Communication

Attention to detail

Scheduling

Training & coaching

Budgeting

Flexibility

Team collaboration

Education

High school diploma or equivalent

Job description

Capital Vacations is seeking a Housekeeping Supervisor for our resort properties to maintain the highest cleaning standards and guest satisfaction. You will direct daily housekeeping tasks, supervise staff, and ensure safety and efficiency.

The role requires strong leadership, hands-on cleaning oversight, scheduling, training, and budget awareness. You will work closely with staff and other departments to deliver spotless units and a welcoming guest experience.