Resort Housekeeper & Guest Experience

Travel + Leisure Co.; Northern (KY); Hybrid; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Parental leave

Paid time off

Holidays

401k with employer match

Legal and identify theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Wish day paid time to volunteer

Job summary

Travel + Leisure Co. is seeking a Housekeeper to support resort operations by cleaning resort units to uphold quality standards. You will clean sleeping quarters, kitchens, bathrooms, and living rooms while maintaining housekeeping detail standards and replenishing supplies.

The role involves responding to guest inquiries, maintaining positive relationships with guests and associates, and ensuring a high level of guest satisfaction. A strong candidate can work quickly and collaboratively.

Qualifications

• Ability to work in a fast paced environment.
• Strong ability to communicate effectively with employees, guests and owners.
• Possess ability to work independently and follow instructions.
• A professional appearance and positive, can-do attitude with team focus.
• Must be able to lift 50 pounds.

Responsibilities

• Clean resort units including sleeping quarters, kitchens, bathrooms and living rooms.
• Maintain housekeeping detail standards and resort quality.
• Respond to guest inquiries and concerns to ensure total guest satisfaction.
• Handle guest issues to resolution and improve guest experience.

Skills

Fast-paced environment

Effective communication

Independent worker

Professional appearance

Lifting capability 50 lbs

Job description

Travel + Leisure Co. is seeking a Housekeeper to support resort operations by cleaning resort units to uphold quality standards. You will clean sleeping quarters, kitchens, bathrooms, and living rooms while maintaining housekeeping detail standards and replenishing supplies.

The role involves responding to guest inquiries, maintaining positive relationships with guests and associates, and ensuring a high level of guest satisfaction. A strong candidate can work quickly and collaboratively.