Resort Housekeeper: Elevate Guest Comfort

Travel + Leisure Co.; Big Bear Lake (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSAs

Life/AD&D

Disability

Volunteer day

401k with employer match

Identity protection

Wellness program

EAP

PTO/holidays

Job summary

Travel + Leisure Co. is seeking a Housekeeper to support resort operations by cleaning resort units to meet quality standards, including sleeping quarters, kitchens, bathrooms and living rooms, and to ensure guest comfort.

You’ll maintain housekeeping detail standards, respond to guest inquiries, and keep positive relationships with guests and associates, contributing to a great guest experience and repeat visits.

Qualifications

• Ability to work in a fast paced environment.
• Strong ability to communicate effectively with employees, guest and owners.
• Possess ability to work independently and follow instructions.
• A professional appearance and positive, can-do attitude with team focus.
• Must be able to lift 50 pounds.

Responsibilities

• Clean resort units to include sleeping quarters, kitchens, bathrooms and living rooms.
• Maintain and adhere to housekeeping detail standards.
• Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies.
• Make beds.
• Replenish supplies, such as kitchenware and toiletries.
• Maintain positive customer and associate relationships.
• Respond to guest inquiries and concerns to ensure total guest satisfaction and resolve issues.
• Improve the guest experience.

Skills

Fast-paced

Communication

Independent work

Professional appearance

Lifting 50 lb

Job description

Travel + Leisure Co. is seeking a Housekeeper to support resort operations by cleaning resort units to meet quality standards, including sleeping quarters, kitchens, bathrooms and living rooms, and to ensure guest comfort.

You’ll maintain housekeeping detail standards, respond to guest inquiries, and keep positive relationships with guests and associates, contributing to a great guest experience and repeat visits.