Resort Housekeeper: Guest-Driven, Detail-Oriented

Equity LifeStyle Properties, Inc.; Advance (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Equity LifeStyle Properties, Inc. in Advance, NC is hiring for a Housekeeper to keep resort offices, clubhouses, and rentals clean, ensuring guests enjoy a five-star experience.

You will mop, dust, vacuum, and maintain vehicle readiness, assist the maintenance team, support guest activities, respond to inquiries promptly, and help keep common areas pristine. Valid driver’s license and ability to lift up to 50 pounds are required; weekend and holiday availability is a plus.

Qualifications

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver's license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.

Responsibilities

• Housekeepers clean the resort office, clubhouse, public access areas and models as directed, including mopping, dusting, vacuuming and removing trash.
• Housekeepers also clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• As a housekeeper you will also assist the maintenance staff and other staff members as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
• Solve guest-related problems and address conflicts with a positive attitude.
• Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed.
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
• Provide outstanding customer service.

Skills

Organizational skills

Attention to detail

Knowledge of cleaning supplies

Driver's license

Ability to lift up to 50 pounds

Weekend availability

Education

High school diploma or the equivalent

Job description

Equity LifeStyle Properties, Inc. in Advance, NC is hiring for a Housekeeper to keep resort offices, clubhouses, and rentals clean, ensuring guests enjoy a five-star experience.

You will mop, dust, vacuum, and maintain vehicle readiness, assist the maintenance team, support guest activities, respond to inquiries promptly, and help keep common areas pristine. Valid driver’s license and ability to lift up to 50 pounds are required; weekend and holiday availability is a plus.