Resort General Manager: Lead Guest Experience

Colonial Group; Interior (SD); Vor Ort; USD 90.000 - 150.000; Vollzeit

Benefits dieser Stelle

Health benefits

401K

Property discounts

Zusammenfassung

Blue Water seeks a General Manager to provide strategic direction and day-to-day leadership for an upscale campground and RV resort. You will oversee staff, facilities, and amenities while driving guest satisfaction and financial performance.

In this role you will manage budgeting, forecasting, and reporting, collaborate with revenue teams, and ensure compliance with policies. Strong communication and hands-on problem solving are essential.

Qualifikationen

• Bachelor's degree in business, Hospitality Management, or related field.
• 3–5 years of Tourism or Hospitality leadership experience.
• 3–5 years of RV campground experience required.
• F&B experience preferred; Safe Serve Certified preferred.
• Budgeting, forecasting, and P&L experience required.
• Experience with event planning and execution is a plus.
• Proficiency with computer software, CRM tools, and social media.

Aufgaben

• Provide outstanding leadership to drive and motivate the team and manage staffing and scheduling.
• Lead financial results, budgeting, forecasting, and capital expenditures for the property.
• Ensure exceptional guest service and resolve guest concerns promptly.
• Oversee guest service portals, marketing, and revenue-generation activities with cross-functional teams.
• Champion HR policies, payroll, onboarding/offboarding, and regulatory compliance.

Kenntnisse

Leadership

Budgeting

Forecasting

P&L management

Strategic thinking

Staff development

Guest service

Change management

Payroll oversight

Scheduling and staffing

Operational oversight

Ausbildung

Bachelor's degree in business or Hospitality Management

Tools

CRM tools

Sales tracking software

Social media

Jobbeschreibung

Blue Water seeks a General Manager to provide strategic direction and day-to-day leadership for an upscale campground and RV resort. You will oversee staff, facilities, and amenities while driving guest satisfaction and financial performance.

In this role you will manage budgeting, forecasting, and reporting, collaborate with revenue teams, and ensure compliance with policies. Strong communication and hands-on problem solving are essential.