Resort Dining Room Attendant: Fast-Paced Guest Service Pro

Omni Hotels & Resorts; Frisco (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Hotels & Resorts’ Ryder Cup Grille is seeking a team member to uphold high guest service standards as a busser, ensuring quick, efficient, and professional completion of duties. Daily tasks include bussing tables, restocking, cleaning, and assisting servers to meet business demands.

Candidates must maintain appearance, understand menus, and be able to work flexible shifts. This role requires standing, lifting, and moving items around a hotel dining environment, with exposure to cleaning

Qualifications

• Must have unexpired Food Handlers – or obtain upon hire.
• Ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast paced environment and multi task.
• Must be able to work flexible shift including nights, weekends, and holidays.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Working in interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various cleaning chemicals.
• Exposure to food items and beverages.

Responsibilities

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transporting prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated. Discard expired items.
• Set tables with clean, pressed linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Cross train among other positions within the restaurant.
• Maintain knowledge of the resort property.
• Attend department meetings and other required trainings.
• Perform any other duties as assigned by the restaurant manager.

Skills

Food Handlers certification

Communication skills

Multitasking

Flexible schedule

Stamina/physical endurance

Job description

Omni Hotels & Resorts’ Ryder Cup Grille is seeking a team member to uphold high guest service standards as a busser, ensuring quick, efficient, and professional completion of duties. Daily tasks include bussing tables, restocking, cleaning, and assisting servers to meet business demands.

Candidates must maintain appearance, understand menus, and be able to work flexible shifts. This role requires standing, lifting, and moving items around a hotel dining environment, with exposure to cleaning