Resort Cocktail Server - Sparkling Guest Service & Flair

Palms; Las Vegas (NV); Hybrid; USD 19,000 - 33,000; Full time

Job summary

Palms Casino Resort in Las Vegas seeks a Cocktail Server to greet guests, take orders, and serve drinks promptly with outstanding service. You will work at a busy resort environment and must keep areas clean and organized.

Specific duties include stocking and provisioning bar areas, handling cash, garnishing cocktails, and resolving guest questions. Candidates should have experience in high-volume hospitality, be at least 21, and hold relevant Nevada safety cards as required.

Qualifications

• Must be 21 years or older.
• Must obtain TAM card and Southern Nevada Food Handlers Card and Las Vegas Metropolitan Police Sheriff’s Card.
• Six months of experience in a high-volume customer service establishment.
• One year experience in a similar resort setting.
• Bilingual; English as the primary or secondary language.
• Knowledge of beverages on menu, including wine by the glass and garnishes.
• Knowledge of health, safety and sanitation regulations and POS devices.

Responsibilities

• Greet guests in a timely manner, take orders, and serve drinks and food accurately.
• Open and close duties include restocking, cleaning surfaces, and securing storage areas.
• Take orders, serve cocktails, and garnishes; keep workstation neat and organized.
• Collect money and follow all cash handling and comp procedures.
• Promote high levels of guest service and resolve complaints with management as needed.
• Notify supervisor or security of unusual events or missing items.

Skills

Customer service

Bilingual (English)

Cash handling

Education

High School Diploma or equivalent

Tools

POS devices

Job description

Palms Casino Resort in Las Vegas seeks a Cocktail Server to greet guests, take orders, and serve drinks promptly with outstanding service. You will work at a busy resort environment and must keep areas clean and organized.

Specific duties include stocking and provisioning bar areas, handling cash, garnishing cocktails, and resolving guest questions. Candidates should have experience in high-volume hospitality, be at least 21, and hold relevant Nevada safety cards as required.