Cocktail Server: Guest Experience Pro

SMGHA Nevada, LLC; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Palms Casino Resort in Las Vegas seeks a Cocktail Server to greet guests, take orders, and serve drinks with speed and accuracy while delivering excellent guest service. Responsibilities include stocking and cleaning stations, taking orders, collecting cash, garnishing cocktails, and maintaining high service standards throughout shifts.

Adherence to laws and company policies is essential. Openings include opening/closing duties, safety practices, and clear communication with supervisors to

Qualifications

• Must be 21 years or older and able to obtain relevant certifications.
• Experience in a high-volume, guest-focused environment is preferred.
• Knowledge of beverage/wine/garnishes helpful and proper service techniques.

Responsibilities

• Greet guests, take orders, and serve food and drinks accurately and efficiently.
• Stock, clean, and organize station; maintain supplies and equipment.
• Handle cash and comp procedures; interact professionally with guests.
• Garnish cocktails and ensure timely delivery while observing safety rules.
• Resolve guest concerns and escalate to management when needed.
• Complete opening/closing duties and follow all policies and procedures.

Skills

Customer service

Multitasking

Cash handling

Education

High School Diploma or equivalent

Job description

Palms Casino Resort in Las Vegas seeks a Cocktail Server to greet guests, take orders, and serve drinks with speed and accuracy while delivering excellent guest service. Responsibilities include stocking and cleaning stations, taking orders, collecting cash, garnishing cocktails, and maintaining high service standards throughout shifts.

Adherence to laws and company policies is essential. Openings include opening/closing duties, safety practices, and clear communication with supervisors to