Resort Cabana Host — Guest Concierge & Service

Wilderness-Hotel-and-Resort-In; Sevierville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Wilderness-Hotel-and-Resort-In in Sevierville, TN, seeks a Cabana Host to greet guests, assist with reservations, deliver food and beverages, and maintain cabana areas in a professional manner.

Responsibilities include escorting guests, noting special instructions, and reporting issues while upholding uniform and grooming standards. Certifications like ABC Serving Permit and Responsible Serving Class are expected.

Qualifications

• High school diploma or GED or related experience.
• ABC Serving Permit and Responsible Serving training required.
• Ability to act independently with minimal supervision.

Responsibilities

• Greet guests in a professional, welcoming manner.
• Escort guests to cabanas and convey amenities.
• Deliver orders promptly and check guest satisfaction.
• Observe special instructions, birthdays, or anniversaries.
• Maintain cleanliness around cabana hut and area.
• Report guest or maintenance issues to supervisor immediately.

Skills

Customer service

Professional appearance

Education

High school diploma or GED

ABC Serving Permit

Yearly Responsible Serving Class

Job description

Wilderness-Hotel-and-Resort-In in Sevierville, TN, seeks a Cabana Host to greet guests, assist with reservations, deliver food and beverages, and maintain cabana areas in a professional manner.

Responsibilities include escorting guests, noting special instructions, and reporting issues while upholding uniform and grooming standards. Certifications like ABC Serving Permit and Responsible Serving Class are expected.