Resort Associate - Happy Valley - Phoenix

Pet Paradise; Phoenix (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Advancement opportunities

Dog Training Academy scholarship

Grooming Academy scholarship

Complimentary Pet Day Camp

Pet Boarding discounts

On-demand pay

Discounted Vet/Grooming

Pet Adoption Assistance

Fitness Reimbursement

Paid Time Off

401(k) with company match

Health, Dental and Vision Insurance

Employee Assistance Program

Job summary

Pet Paradise is seeking a Resort Associate to care for our four-legged guests at our Phoenix location. Starting pay is $15.25/hour with $0.50 raises after 6 months and on the anniversary date, plus comprehensive benefits for eligible staff.

The role emphasizes hands-on pet care, safety, and teamwork in a busy resort setting. Advancement opportunities, including leadership and grooming/training pathways, are highlighted in our programs.

Qualifications

• Must enjoy working with animals and be physically able to perform duties.
• Cheerful, friendly, and a positive team-oriented attitude.
• Flexibility to work days, nights, weekends and holidays.
• Able to lift up to 60 lbs and perform light cleaning and maintenance tasks.

Responsibilities

• Supervise and interact with pets inside the resort and in play yards.
• Follow feeding instructions and manage food amounts.
• Maintain cleanliness of suites and dog runs; disinfect and mop floors.
• Monitor pets and report unusual behaviors or injuries to management/vet services.
• Use proper pet-handling techniques and ensure high safety standards.
• Adhere to training policies to ensure pet safety.

Skills

Pet care passion

Physical stamina

Team player

Lift 60 lbs

Flexible schedule

Instruction following

Job description

Description

Pet Paradise is looking for individuals with a passion for pets to join our team as a Resort Associate and provide care for our four-legged friends.

Starting Rate: $15.25/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)

PERKS AND BENEFITS:

• Opportunity for ADVANCEMENT! You will be eligible to apply for:
  • Our Unleashed Leadership Academy, where you'll receive hands-on leadership training for the next steps in management with Supervisor and Assistant Manager opportunities companywide!
  • Our Dog Training Academy, with a scholarship to become a certified Dog Trainer (aka Canine Behavior Specialist)!
  • Our Grooming Academy, with a scholarship to become a certified Professional Pet Groomer!
• Complimentary Pet Day Camp – Bring your dog with you to work!
• 30 Days of Complimentary Pet Boarding (non-holidays)
• On-demand pay with DailyPay
• Discounted Veterinary Care and Grooming Services (per location)
• Dog/Cat Adoption Assistance
• Fitness Reimbursement
• Paid Time Off (both full-time and part-time status)
• 401(k) Savings Plan with Company Match
• Health, Dental and Vision Insurance (full-time status)
• Employee Assistance Program (EAP) with added mental health benefit, available to all employees

ESSENTIAL FUNCTIONS OF OUR RESORT ASSOCIATE INCLUDE:

• Supervise and interact with pets both inside the resort and outside in the play yards
• Following directions on feeding times, amounts, and type of food
• Maintaining cleanliness of suites and dog runs by disinfecting, washing floors, scrubbing walls and removing animal waste
• Emptying trash, mopping all floors, and cleaning restrooms, common areas, and the employee breakroom
• Monitoring and recording important information about our pets and reporting any unusual behaviors, injuries, or critical information to management and veterinarian services if applicable
• Using proper dog handling techniques as instructed by management
• Keeping dogs secure and maintaining a high standard of pet safety by following and adhering to the training policies

QUALIFICATIONS TO BE A RESORT ASSOCIATE

• This position requires a considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites
• True passion for working with animals
• Cheerful, friendly, and a positive team-oriented attitude
• Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
• Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
• Ability to receive instructions and remain adaptive to change and training material

WHAT IT IS LIKE TO WORK HERE

WE ARE PET PEOPLE! At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding and the benefits we offer are top notch! We offer career development with our Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast. Or you can expand your skills in pet care in other company-paid training programs. As a team member, you are eligible to apply for our Grooming Academy to become a groomer, or canine training roles as we expand this service across our many locations. If you have a pet of your own, they can enjoy complimentary Pet Day Camp, Boarding and discounts on grooming and veterinary care at all our locations and clinics. Working with pets is not always easy, but we love what we do, and we care about giving you the tools to grow and succeed.

ABOUT PET PARADISE

Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.

The characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.