Resort Activities & Guest Experience Lead

Travel + Leisure Co.; Fort Lauderdale (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. in Fort Lauderdale, FL is seeking an Activities Associate to organize and lead guest activities across resort spaces, including theater, fitness, pool, and cabana areas.

You will work with the Activities Supervisor to run programs, enhance guest experiences, and ensure safety. Ideal candidates show creativity, strong communication, and good judgment, with a valid driver's license and proficiency in Word, Excel, and Outlook.

Qualifications

• Creativity and customer obsession.
• Excellent communication skills.
• Ability to demonstrate good judgement when interacting with guests and team members.
• State driver’s license and comfort operating large vehicles such as shuttles or vans.
• Proficiency in Microsoft Word, Excel and Outlook.
• Willingness to work an adjusted schedule, including evenings, weekends and holidays.
• Certifications or ability to become certified: Lifeguard, CPR, First Aid, Alcohol Awareness Card, Food Server Health Card.

Responsibilities

• Create, plan and execute guest activity programs for the resort.
• Monitor, supervise, and assist guests in the activity center.
• Promote and register guests for resort activities.
• Conduct and record inspections of related activity areas in compliance with company standards and requirements.
• Manage a cash bank following proper cashiering procedures (when applicable).
• Attend and complete required resort and company trainings.
• Handle all safety issues and incidents immediately.

Skills

Creativity

Customer obsession

Communication skills

Good judgment

Driver's license

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Travel + Leisure Co. in Fort Lauderdale, FL is seeking an Activities Associate to organize and lead guest activities across resort spaces, including theater, fitness, pool, and cabana areas.

You will work with the Activities Supervisor to run programs, enhance guest experiences, and ensure safety. Ideal candidates show creativity, strong communication, and good judgment, with a valid driver's license and proficiency in Word, Excel, and Outlook.