Resiliency Testing VP: Exercises, Strategy & Delivery

JP Morgan Chase; Plano (TX); On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorgan Chase is seeking a Business Resiliency Manager in Plano, TX to oversee a portfolio of resiliency testing engagements and simulations. You will partner with stakeholders to intake requests, design testing approaches, facilitate exercises, and track remediation with a trusted advisory role.

The VP will lead planning, coordinate exercises, develop scenarios, document outcomes, and drive improvements across resiliency programs.

Qualifications

• Experience planning and facilitating exercises, simulations, workshops, or strategic events.
• Strong project management and organizational skills.
• Ability to manage multiple engagements and competing priorities.
• Excellent verbal, written, and presentation communication skills.
• Experience influencing stakeholders across multiple levels of an organization.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Manage a portfolio of resiliency testing engagements across business services and strategic initiatives.
• Lead planning, coordination, and facilitation of tabletop exercises and simulation activities.
• Partner with stakeholders to define objectives, scope, participants, and success criteria.
• Develop realistic testing scenarios and facilitation materials.
• Provide subject matter expertise and guidance on resiliency testing methodologies.
• Document key observations, decisions, risks, and improvement opportunities.
• Coordinate post-exercise reporting and remediation tracking activities.
• Monitor testing schedules, milestones, and deliverables across assigned engagements.
• Identify recurring themes and emerging risks across testing activities.
• Build strong partnerships with resiliency, operations, technology, risk, and business teams.
• Support continuous enhancement of testing frameworks, templates, and processes.

Skills

Exercise facilitation

Project management

Stakeholder management

Communication skills

Analytical thinking

Education

Bachelor's degree or equivalent experience

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Job description

JPMorgan Chase is seeking a Business Resiliency Manager in Plano, TX to oversee a portfolio of resiliency testing engagements and simulations. You will partner with stakeholders to intake requests, design testing approaches, facilitate exercises, and track remediation with a trusted advisory role.

The VP will lead planning, coordinate exercises, develop scenarios, document outcomes, and drive improvements across resiliency programs.