Residential Treatment Specialist

Pioneer Human Services; Spokane (WA); On-site; USD 24,000 - 29,000; Full time

Job summary

Pioneer Human Services is seeking a Residential Treatment Specialist to support residents under the Behavioral Health Division. You will implement individualized treatment plans, supervise daily activities, and document progress to aid recovery and rehabilitation.

The role requires a high school diploma, First Aid/CPR certification, and strong communication skills. Evening and weekend shifts are included, with a focus on safe, supportive, and structured living environments.

Qualifications

• High school diploma or equivalent required.
• First Aid/CPR certification required before first independent shift.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite and Outlook.

Responsibilities

• Interpret program policies to residents and explain procedures.
• Perform and document daily shift activities.
• Supervise resident movement and ensure rule compliance.
• Assess resident behaviors and respond appropriately.
• Assist in planning and implementing evening/weekend activities.
• Complete intake and discharge procedures for residents.

Skills

communication

written/verbal communication

Education

High school diploma or equivalent

First Aid/ CPR certification

Tools

Microsoft Office Suite

Outlook

Job description

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for a Residential Treatment Specialist (4/10s Mon, Tues, Thurs, Fri, 12p to 10p) with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

Who we are – Our Mission We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

What We Offer

At Pioneer, our employees are important. That’s why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance.

Compensation:

New hires for this position typically start between $17.30 and $20.78 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.

Benefits:

Eligible after 30 days of full-time employment (minimum of 30 hours/week):

• Medical
• Flexible spending
• Dental
• Vision

Additional coverage after 60 days:

• Life
• AD&D
• Disability

Other benefits:

• Dependent Daycare Flexible Spending
• Tuition assistance (100% for bachelor's, 50% for graduate programs)
• Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution)
• Employee recognition programs
• Public transportation discount
• Employee assistance program (EAP)

Join Pioneer and be part of a team that values and invests in you.

What you’ll do

The Residential Treatment Specialist (RTS) is responsible for providing physical care and in collaboration with other staff, shall be responsible for implementing programming designed to assist each resident with their individual treatment plan. This position supports the Behavioral Health Division of Pioneer Human Services by ensuring the provision of quality and cost effective chemical dependency services. Job Duties are but not limited to:

• Interprets and explains program and/or unit policy and procedure to each resident as needed.
• Perform and document daily shift activities as required by program policies, contract stipulations and professional standards.
• Supervise and monitor resident movement, activity and rule compliance.
• Assess and respond appropriately to resident behaviors, attitudes and dispositions.
• RTS's assigned to evening and weekend shifts are responsible for implementing and assisting in the planning of a wide variety of structured activities, designed to promote social and independent living skills necessary to maintain a viable recovery and rehabilitation program.
• Provides written documentation of observations as input to the resident's Individual Treatment Plan and review process.
• Assist residents in meeting health and hygiene needs.
• Provide guidance thru the GGI process.
• Client Files; audits/filing. Check for errors.
• Cleaning stations, floors, mail rooms and foyer.
• Filling clothing requests for clients in need of clothing items from our clothing bank.
• Visitation on Sundays; checking in visitors, searching inventory, observing clients during visitation as well as after.
• Assess, evaluate and, if necessary, report internal and external facility conditions for safety, sanitation and security concerns.
• Observe clients for any behavior or demeanor that is not the norm for that client.
• Provide a healthy environment, which includes the maintenance of the appearance of the living space for residents.
• Request maintenance and household supplies in accordance with procedure.
• Complete intake and discharge procedures for all residents upon arrival and at exit.
• Conduct program orientations for newly arrived residents.
• Prepare informational, infraction and incident reports as necessary.
• Oversee resident family and sponsor visitations.
• Transport residents to outside activities in accordance with program policies and contract stipulations. As needed, RTS's will need to drive a 15-passenger van.
• Arranges weekend bus transportation for discharging clients. As well as drop off and pick up clients sent to hospital after regular business hours.
• Attends and participates in department staff meetings as directed.
• Meets with other program staff, consultants, volunteers, and attends other meetings as directed.
• Continued throughout the day and night client head counts.

What you’ll bring

• High school diploma or equivalent
• Must be able to obtain and maintain Agency Affiliated Counselor (WAC 246-810-015, and RCW 18.19.210) within 60-days from the date of hire.
• First Aid/CPR certification before first independent shift.
• High level of written/verbal communication, and efficiency with independent task management and ability to show attention to detail.
• Proficiency in Microsoft Office Suite, Outlook, and Internet navigation.
• Valid driver’s license.

Preferably you’ll bring

• One-year acceptable experience in the human services field
• Course work, experience, or training in human development, chemical dependency, group dynamics, residential treatment or related disciplines desirable.

EEO

Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

EEOC is the Law/EEO Policy Statement

Pioneer Human Services is a Drug-Free Company

Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.