Residential Treatment Ops Leader

Center for Children; San Diego (CA); On-site; USD 70,000 - 76,000; Full time

Benefits offered by this job

Health Insurance (Medical)

Dental Insurance

Vision Insurance

403(b) Retirement with employer match

Paid Time Off

Career Advancement

Loan Forgiveness Programs for serving

Job summary

San Diego Center for Children in San Diego, CA seeks an Operations Supervisor to lead shift supervisors and direct-care staff in our Residential Treatment Center. You will ensure a safe, therapeutic milieu and compliance with treatment plans, licensing, and Joint Commission standards.

This role partners with clinical, nursing, education, and operations teams to coach, develop staff, manage crises, and improve programs while upholding Center policies.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of full-time experience working with children or adolescents in residential child-care or behavioral health setting.
• Minimum 1 year of supervisory, lead, or mentoring experience.
• Must be 21 years of age.
• Valid CA driver's license.
• Preferred: Bachelor's Degree from a four-year college or university.
• Preferred: Four years of related residential treatment, behavioral health, or special education experience.
• Preferred: CPR and First Aid certification.
• Preferred: Safe Positive Approaches (SPA) certification or ability to obtain certification.
• Experience working with youth with significant behavioral, emotional, developmental, or mental health needs.

Responsibilities

• Provide leadership and supervision to Operations Supervisor and direct-care staff.
• Create a positive, professional, and therapeutic environment that supports staff in performing their responsibilities.
• Plan, assign, and direct work in accordance with program needs.
• Monitor staff performance and provide ongoing coaching, feedback, and support.
• Participate in performance evaluations and provide recommendations regarding employee development, recognition, corrective action, and disciplinary matters.
• Address staff concerns, resolve conflicts, and communicate significant issues to Residential Leadership.
• Support recruitment, interviewing, onboarding, career development, and retention efforts.
• Coordinate with Nursing, Intake, Clinical Services, Medical Records, Facilities, Recreation, and other departments as needed.
• Ensure staffing is consistent with Center policies, licensing requirements, Joint Commission standards, contracts, and applicable laws.
• Assist in maintaining 24-hour staffing coverage and communicate staffing concerns to the Assistant Director of Operations.
• Develop and implement daily, school-break, weekend, and holiday program schedules.

Education

High School Diploma or GED

Bachelor's Degree (preferred)

Job description

San Diego Center for Children in San Diego, CA seeks an Operations Supervisor to lead shift supervisors and direct-care staff in our Residential Treatment Center. You will ensure a safe, therapeutic milieu and compliance with treatment plans, licensing, and Joint Commission standards.

This role partners with clinical, nursing, education, and operations teams to coach, develop staff, manage crises, and improve programs while upholding Center policies.