Residential Support Staff - Full-Time, 2nd Shift

CARIN Alliance; Altoona (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

CARIN Alliance is seeking an Adult Residential Support Professional for the 2nd shift in Wisconsin. The role involves supervising residents, building professional relationships, and supporting treatment goals within a residential program.

You will observe and document progress, respond to emergencies, and assist with daily activities including meal prep and transportation. Strong communication and teamwork are essential in this on-site position.

Qualifications

• Must have strong written and verbal communication to interact professionally with residents and colleagues.
• Ability to think quickly and adapt to changing situations while maintaining safety and boundaries.
• Demonstrates teamwork and collaborates with staff across shifts and services.
• Must be able to maintain professional boundaries and confidentiality at all times.

Responsibilities

• Provide supervision, support, and positive role modeling to residents.
• Build professional relationships while maintaining boundaries.
• Observe, document, and report resident behaviors and progress.
• Support residents in achieving treatment goals and respond to emergencies.
• Monitor and administer medications as directed and assist with urinalysis.

Skills

Communication skills

Problem-solving

Teamwork

Boundaries maintenance

Education

High school diploma or GED

Job description

Role: Adult Residential Support Professional – 2nd Shift

Responsibilities

• Provide supervision, support, and positive role modeling to residents.
• Build professional relationships while maintaining boundaries.
• Observe, document, and report resident behaviors and progress.
• Support residents in achieving treatment goals and respond to emergencies.
• Monitor and administer medications, conduct urinalysis, and facilitate educational groups.
• Assist with daily activities such as meal prep, housekeeping, and transportation.
• Maintain confidentiality and communicate professionally.
• Attend meetings and perform additional duties as needed.

Qualifications

• High school diploma or GED.
• Valid driver’s license, reliable transportation, and ability to pass background and medical clearances.
• Strong communication, problem-solving, and teamwork skills.
• Ability to maintain professional boundaries.

Preferred Skills

• Experience in substance use treatment, behavioral health, or related fields.
• College coursework in Social Work, Psychology, or Human Services.
• Completion of DHS 83 training or willingness to obtain it.

Work Environment:

Residential treatment setting involving physical activity, outdoor supervision, and local travel.

This position requires one male staff member to conduct observed urine analyses for male residents, ensuring compliance with contractual requirements.

Lutheran Social Services of Wisconsin and Upper Michigan is an Equal Opportunity Employer committed to diversity and inclusion.