Residential Support Specialist — Housing Access

HOME/LIFE SERVICES INC.; New York (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

HOME/LIFE SERVICES INC. in Corona and Long Island City, NY, is seeking a Residential Aide to support clients in a non-exempt, full-time role within our social services program.

You will assist with case access, escort clients to appointments, and collaborate with the social services team to empower clients toward independence. The position emphasizes strong communication, reliability, and teamwork, with emphasis on hosting a safe and respectful environment for families transitioning to permanent

Qualifications

• High School diploma or equivalent required.
• Experience with behavioral health services preferred.
• Must be able to communicate effectively (verbally and in writing).
• Must have a valid food handler certificate.
• Must have strong interpersonal skills and the ability to work as a part of a team.
• Must be organized and technologically savvy.
• Bilingual English/Spanish is also preferred.

Responsibilities

• Assists with scanning client files into the Network Attached Storage (NAS) upon client's departing from shelter.
• Assists with escorting clients to support service appointments.
• Assists the Social Services Department and other facility personnel as requested.
• Collaborates with the social services department to use empowerment and recovery-oriented approaches with clients and groups.
• Inspects rooms for cleanliness before clients enter the facility.
• Must bag and tag clients' belongings when left behind or assist if client is handicapped and requires assistance.
• Report all inconsistencies with food deliveries to the appropriate operation supervisor and program director.
• Adhere to the dress code policy for uniformed personnel and maintain a clean, neat, and professional appearance at all times.
• In the event of an emergency, Essential Personnel are required to report to work as scheduled.

Skills

Effective communication

Interpersonal skills

Team player

Organized

Technologically savvy

Bilingual English/Spanish

Behavioral health experience

Education

High School diploma or equivalent

Valid food handler certificate

Job description

HOME/LIFE SERVICES INC. in Corona and Long Island City, NY, is seeking a Residential Aide to support clients in a non-exempt, full-time role within our social services program.

You will assist with case access, escort clients to appointments, and collaborate with the social services team to empower clients toward independence. The position emphasizes strong communication, reliability, and teamwork, with emphasis on hosting a safe and respectful environment for families transitioning to permanent