Residential Support Specialist (FT Tue-Sat)

Pittsburgh Mercy; Bethel Park (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Residential Support Specialist to provide high-quality, person-centered services to individuals with intellectual disabilities and serious mental illness. This role emphasizes compassion, professionalism, and teamwork, ensuring that individuals receive the support they need in a respectful environment. The position offers an excellent benefits package, including medical, dental, and vision coverage, as well as paid time off and a 403B plan. Join a mission-driven organization committed to making a transformative impact in the community.

Benefits

403B with employer match

Paid Time Off (PTO)

Medical, Dental, Vision

Life Insurance

Paid Holiday Days

Qualifications

• Provide assistance and training to individuals with Intellectual Disabilities.
• Actively participate in service planning and implementation.

Responsibilities

• Support and supervise individuals in a respectful manner.
• Maintain positive relationships with partners and individuals supported.

Skills

Compassionate Communication

Problem-Solving

Team Collaboration

Education

High School Diploma/Equivalency

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

REQUIREMENTS:

• High School Diploma/Equivalency
• Valid Driver License and ability to drive the company vehicle
• Act 33/34/73 clearances
• Pre-employment drug screening, physical/TB

SCHEDULE: (non-exempt/hourly position)

Tuesday, Wednesday, Thursday 3 p.m. to 10:30 p.m. AND Saturday 12noon to 7:30 p.m.

GREAT BENEFIT PACKAGE: (Benefits start Day 1 of employment)

• 403B with employer match
• Paid Time Off (PTO)
• Medical, Dental, Vision
• Life Insurance
• Paid Holiday Days

Plus more…

ABOUT THE ROLE: The Residential Support Specialist is a Direct Service position responsible for providing assistance and training to individuals with Intellectual Disabilities and/or Serious Mental Illness. This role focuses on delivering high-quality, person-centered services guided by Positive Practices and Person-Centered Planning.

Key Responsibilities:

• Provide support, training, and supervision to individuals in a respectful and dignified manner.
• Actively participate as a member of the Interdisciplinary Team, contributing to service planning and implementation.
• Demonstrate professionalism, initiative, and problem-solving in daily interactions.
• Ensure smooth operation of services, including remaining on-site during unforeseen emergencies until relief staff arrives.
• Flexibly relocate to other facilities/programs as needed to meet staffing requirements.
• Maintain positive relationships with internal/external partners and individuals supported, exceeding service expectations.
• Address and resolve complaints in a compassionate, courteous, and solution-focused manner.

ABOUT PITTSBURGH MERCY: We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing:

• Mental illness and substance abuse
• Physical health needs
• Intellectual disabilities
• Traumatic events or circumstances, including homelessness + abuse

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.