Residential Support Lead: Person-Centered Care & Growth

Firefly Supported Living & Employment Services; Cape Girardeau (MO); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement plan

Life insurance

Training opportunities

Career advancement

Job summary

Firefly Supported Living & Employment Services in Cape Girardeau, MO seeks a Primary Support Professional (Residential) to assist individuals with intellectual and developmental disabilities in homes and communities. You will collaborate with a Program Coordinator to implement ISPs and ensure high-quality, person-centered care.

The role emphasizes relationship-building, safety, health monitoring, and coordination with nursing and guardians.

Qualifications

• High school diploma or GED required.
• One year of experience working with individuals with intellectual and developmental disabilities preferred.
• Missouri Quality Outcomes training approved by the Division of Developmental Disabilities regional office may be accepted in lieu of experience.

Responsibilities

• Coordinate and support the implementation of each individual's ISP to help achieve personal goals and maintain quality of life.
• Foster positive relationships with clients while providing person-centered support in residential and community settings.
• Transport and accompany individuals to required medical appointments and assist with follow-up care recommendations.
• Train and support staff regarding client medical needs, personal preferences, medications, adaptive equipment, and special dietary requirements.
• Review and monitor residential documentation, health records, medication administration records (MARs), and related documentation for accuracy and compliance.
• Ensure residential homes maintain health, safety, cleanliness, and emergency preparedness standards, including monitoring safety kits, food storage, and household conditions.
• Coordinate staffing coverage and scheduling needs to maintain continuity of care and support services.
• Collaborate with Program Coordinators, nursing staff, guardians, and quality management personnel to address follow-up actions and client support needs.
• Monitor client finances by ensuring receipts, ledgers, and money counts are accurately maintained according to established procedures.
• Support positive behavioral interventions and participate in ISP meetings, RN visits, service monitoring visits, and other care coordination activities.
• Ensure safety drills, incident reporting, and required monthly documentation are completed in accordance with organizational and state requirements.

Skills

Communication

Organizational skills

Problem solving

Documentation

Education

High school diploma or GED

Tools

Background checks

Job description

Firefly Supported Living & Employment Services in Cape Girardeau, MO seeks a Primary Support Professional (Residential) to assist individuals with intellectual and developmental disabilities in homes and communities. You will collaborate with a Program Coordinator to implement ISPs and ensure high-quality, person-centered care.

The role emphasizes relationship-building, safety, health monitoring, and coordination with nursing and guardians.