Residential Supervisor

Catholic Charities; Farmington (CT); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, Prescription, Dental and VCV

403(b) Plan with employer matching

Paid holidays, vacation and sick time

Job summary

Catholic Charities in Unionville, CT is seeking a Residential Supervisor to oversee daily residential services, supervise Direct Support Workers, and ensure high-quality care. You will implement Individual Plans, monitor performance, and foster a safe living environment.

The role requires strong leadership, excellent communication, and ability to handle sensitive situations. Candidates should meet the stated qualifications and be willing to drive and participate in training and schedule coverage.

Qualifications

• Associates degree or equivalent with related experience in developmental disabilities.
• High school diploma with 3+ years working with individuals with developmental disabilities.
• Demonstrated organizational ability and strong communication skills.
• Must complete PMT and be able to perform restraints if required.
• Valid CT driver’s license with limited violations; driving may be required.

Responsibilities

• Collaborate with Residential Manager and DSW team to develop and implement Individual Plans.
• Oversee staff schedule and secure coverage as needed.
• Provide a safe, supportive environment for the individuals served.
• Assist with daily living activities and personal care.
• Support household routines (cooking, cleaning, laundry, transport).
• Maintain accurate financial records and safeguard belongings.
• Train and mentor Direct Support Workers to deliver high-quality care.
• Promote community engagement through employment, recreation and volunteering.
• Lead by example with professionalism, positivity and empathy.
• Flexibility in work schedule as needed to support the program.

Skills

Leadership

Communication

Flexibility

Problem solving

Team coaching

Therap

Education

Associates degree

High school diploma + 3 years DD experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RESIDENTIAL Full Time GH: Ranch Acres CLA-Unionville, Unionville, CT, US

2 days ago Requisition ID: 1364

Salary Range: $21.00 To $22.50 Annually

About the Role:

The Residential Supervisor plays a crucial role in overseeing the daily operations of residential services, ensuring that all residents receive high-quality support and service. This position is responsible for managing a team of direct support workers, providing guidance and training to enhance their performance and interaction skills. The supervisor will also be tasked with resolving complex staff and individual issues, ensuring that all concerns are addressed promptly and effectively. Additionally, the role involves monitoring service delivery metrics and implementing strategies to improve the overall service and care. Ultimately, the Residential Supervisor is key to fostering a positive living environment and ensuring that all services and supports meet the needs of all individuals.

Responsibilities:

• Collaborate with your Residential Manager and DSW team to develop and implement Individual Plans.
• Oversees the staff schedule and secures coverage as needed.
• Ensure a safe, supportive, and respectful environment for the individuals we serve
• Provide direct assistance with daily living activities, including personal care and hygiene
• Support household routines such as cooking, cleaning, laundry, and transportation
• Maintain accurate financial records and safeguard personal belongings
• Train and mentor Direct Support Workers to deliver high-quality care
• Promote meaningful community engagement through employment, recreation, and volunteer opportunities
• Serve as a hands-on leader who models professionalism, positivity, and empathy
• Flexibility in work schedule when needed to support the program.

Skills:

The required skills for this position include but are not limited to strong leadership abilities, willingness to be flexible, and ability to work under pressure which are essential for guiding and motivating the team to achieve their goals. Excellent communication skills are necessary for effectively addressing employee and individual concerns. In addition to collaborating with other departments. Problem-solving skills are crucial for resolving complex issues that may arise with out notice. Additionally, organizational skills are important for managing multiple tasks and ensuring that all operations run smoothly. Preferred skills, such as familiarity with Therap software, will enhance the supervisor's ability to track customer interactions and improve service quality.

QUALIFICATIONS:

Associates degree and two years’ experience with individuals with developmental disabilities - or - High school graduate and three years’ experience working with individuals with developmental disabilities required

Demonstration of organizational ability

Demonstration of excellent communication skills, including the ability to communicate effectively with individuals with developmental disabilities

The residential supervisor works in both indoor and outdoor settings.Frequent lifting and/or carrying objects/individuals up to 65 plus pounds is required. Standing, sitting, stooping, kneeling, bending, balancing, walking, running, pushing, pulling, and traveling may be required.

Must be able to successfully complete Physical Management Training (PMT) restraint training course. Must have the ability to safely perform physical restraints as needed for safety

Applicants will be subject to criminal and driving history background checks. Must have a valid Connecticut driver’s license with no more than 2 violations in a three year period, subject to review. Drivers History completed annually.

If required to drive, candidate must be at least 21 years of age and possess a valid Connecticut Driver's License along with proof of insurance and vehicle registration.

Must have Medication Administration Certification or must be able to obtain Medication Administration Certification upon the next available Med Admin Certification Course immediately following hire.

EMPLOYEE BENEFITS

Catholic Charities offers access to a comprehensive array of benefits, including:
For Good Health:Medical, Prescription, Dental and Vision insurance
For a Secure Future:Life, AD&D and Long-term disability insurance
For Retirement:403(b) Plan, with employer matching contributions for eligible employees
For Career Advancement:Training and development opportunities
For Work Life Balance:Generous paid time off; including 14 paid holidays, vacation and sick time.
Employee Assistance Program (EAP) - Free and confidential counseling for employee and immediate family

Catholic Charities Inc., Archdiocese of Hartford is in compliance with all applicable discrimination laws. All hiring, promoting, and transferring is done on a non-discriminatory basis without regard to membership in any protected class. EEO/ AA/ M-F/ VET/ DISABLED.