Residential Superintendent

Confidential; New Jersey; On-site; USD 42,000 - 64,000; Full time

Job summary

Confidential is seeking a Maintenance Technician to manage resident services, conduct inspections, and supervise turnover of apartments at our New Jersey community. You will respond to requests, prioritize tasks, and ensure common areas are clean and safe.

The role requires strong communication, the ability to multitask under pressure, teamwork, and familiarity with the RealPage Mobile Facilities App. A basic toolbox and safety mindset are essential.

Qualifications

• Exceptional customer service, communication and interpersonal skills.
• Ability to work under pressure, multitask, and problem solve.
• Bi-lingual is a plus.
• Must be a good communicator and team player.
• Familiar with RealPage Mobile Facilities App.
• Capable of safely using tools.

Responsibilities

• Respond to resident services requests and management requests for occupied apartments and grounds.
• Provide excellent customer service.
• Establish priorities of service requests and turnover schedules.
• Perform move-out inspections to deliver ready units.
• Complete work orders using RealPage Mobile Facilities App.
• Conduct preventive maintenance inspections inside and outside the community.
• Maintain adequate quantities of supplies and equipment by submitting inventory requests.
• Coordinate with Inventory Specialist to keep warehouse rooms stocked and organized.
• Keep building grounds and common areas clean and safe.
• Maintain company standards for interior and exterior needs.
• Keep entrances, walkways and stairs clear of ice, snow and debris.

Skills

Customer service

Communication

Interpersonal skills

Team player

Bilingual

Tool safety

Tools

RealPage Mobile Facilities App

Job description

Job Description

The items listed below describe the primary responsibilities, which are representative of the nature and level of work assigned to the position. The principle activities are representative and not necessarily all-inclusive.

• Respond to resident services requests and any additional requests by management for occupied apartments and community grounds
• Provide excellent customer service
• Establish priorities of service requests and apartment turnover schedules
• Performs move-out inspections with a strong sense of materials and repairs necessary to deliver the new resident excellence
• Proper work order completion utilizing the RealPage Mobile Facilities App.
• Conducts regular preventative maintenance inspections on items throughout the interior and exterior of the community
• Maintain adequate quantities of supplies and equipment by submitting inventory requests
• Cooperates with Inventory Specialist to ensure all warehouse rooms and storage/workshop area is current, stocked and organized
• Keeps building grounds and common areas clean and in safe condition
• Maintains company standards with all interior and exterior needs
• Keeps entrances, walkways and stairways clear of ice, snow and debris

Qualifications:

• Exceptional customer service, communication and interpersonal skills
• Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and problem solve
• Must be a good communicator and team player (bi-lingual is a +)
• Ability to utilize email communication and the functions of RealPage Mobile Facilities App.
• Must be capable of safely using tools associated with the job

Experience/Requirements:

• Experience in building trades in regards to repairs and replacement of specific trade material
• Knowledge of building trades such as: electrical, plumbing, mechanical and carpentry
• Must be able to operate tools and equipment related to facility maintenance
• Must be able to lift heavy items, kneel, crouch, maneuver in small spaces, climb stairs
• Must have some of your own tools

Experience:

• Maintenance: 3+ years (Preferred)