Residential General Handyman

Kaizen Lab Inc.; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Kaizen Lab Inc. is seeking a skilled Building Superintendent/Handyman in New York City to maintain and oversee operations of a residential property. The ideal candidate will exhibit hands-on expertise in building maintenance, proficiently handle emergency repairs, and ensure tenant satisfaction through effective communication.

The role demands a mix of technical skills in electrical, plumbing, and mechanical systems, alongside strong problem-solving abilities. Availability for odd hours and good customer service skills are essential.

Qualifications

• Proven ability to perform basic repairs in electrical, plumbing, and mechanical systems.
• Skilled in painting, plastering, sheetrock work, and minor carpentry.
• Strong problem-solving skills and attention to detail.
• Knowledge of building codes and safety standards.

Responsibilities

• Oversee daily building maintenance activities.
• Coordinate and complete work orders through the designated system.
• Conduct regular inspections of common areas.
• Respond to emergency maintenance calls as needed.
• Inspect vacant units and prepare them for rental.

Skills

Basic repairs in electrical systems

Basic repairs in plumbing

Mechanical systems knowledge

Strong problem-solving skills

Customer service skills

Attention to detail

Education

Valid S-95 Fire Safety Certificate

Valid driver’s license

Tools

Yardi software

MIQ software

Job description

PBS Facility Service is seeking a skilled and proactive Building Superintendent/Handyman to oversee day-to-day maintenance and operations for a residential property. This role requires a hands‑on, detail‑oriented individual capable of ensuring the building is well‑maintained and safe for residents and staff alike. The Superintendent/Handyman will work closely with the property manager and contractors to address any issues and complete necessary repairs.

What you will do:

• General Maintenance & Repair: Oversee daily building maintenance activities, including electrical, plumbing, mechanical systems, painting, plastering, sheetrock repair, and minor carpentry work. Proficiency in compound work, patchwork, and painting is essential.
• Work Order Management: Coordinate and complete work orders through the designated work order system. Update and close out work orders, ensuring all issues are documented.
• Tenant Interaction: Ensure all work in tenant apartments is conducted with proper permission (PTE = Permission to Enter) and that work orders are completed in a timely manner. Address tenant concerns or issues professionally and promptly.
• Preventative Maintenance: Perform routine preventative maintenance tasks for both the interior and exterior of the building.
• Inspection & Safety: Conduct regular inspections of common areas, ensuring the property is maintained to the highest standards. Maintain inspection logs for fire safety, elevators, sprinkler systems, and other building systems as required by local, state, and federal regulations.
• Building Cleanliness & Safety: Keep entrances, walkways, and stairways clear of debris, ice, and snow. Maintain job site safety, health, and cleanliness.
• Emergency Response: Be prepared to respond to emergency maintenance calls as needed. Must always be available to handle unexpected issues or crises, even outside regular working hours.
• Vacant Unit Inspections: Inspect vacant units and prepare them for rental. Conduct a walkthrough 30 days before tenant move‑out to identify any necessary repairs or updates. Ensure apartments are ready for move‑in by the specified date.
• Collaboration: Work closely with contractors or repair crews for outsourced work and ensure the quality of completed tasks. Assist in organizing and coordinating larger maintenance projects or repairs as needed.
• Documentation: Ensure all maintenance tasks and repairs are documented, and project reports are completed in a timely manner. Maintain accurate logs of work completed and inspections performed.
• Tool Maintenance: Maintain tools and equipment in a safe, organized, and secure manner. Ensure all tools are readily available and in working condition.
• Troubleshooting: Expertise in troubleshooting appliances, HVAC units, plumbing, and electrical systems is essential for quick and effective resolution of issues.
• Software Knowledge: Familiarity with Yardi and MIQ software is preferred to minimize training time and ensure smooth integration into the team’s established workflows.

What it takes to be successful:

• Proven ability to perform basic repairs in electrical, plumbing, and mechanical systems.
• Skilled in painting, plastering, sheetrock work, and minor carpentry.
• Strong problem‑solving skills and attention to detail.
• Knowledge of building codes and safety standards as required by state and federal laws.
• Ability to work independently and in a team environment.
• Strong customer service and communication skills.
• Ability to lift heavy items, maneuver in small spaces, kneel, crouch, and climb ladders.
• Must have a valid S‑95 Fire Safety Certificate and a valid driver’s license.
• Comfortable working in dirty, hot, cramped, or otherwise uncomfortable environments.

About the work environment:

• Ability to effectively deal with unruly or unhappy tenants.
• Physical demands include walking around the property, including up and down stairs.
• Willingness to work odd hours, including nights and weekends, as needed for emergency repairs or urgent issues.