Residential Smart Home Installer & Customer Solutions

ADT Security Services; Oklahoma City, Northern (OK, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits after 31 days

Casual and engaging environment

Medical/Dental/Vision/401(k)

Paid vacation

Tuition reimbursement

Employee referral bonuses

Career development culture

Job summary

ADT, the leading smart home security provider, is hiring a Residential Installation Technician. You will meet customers, determine the best system and equipment, and ensure installation quality.

You will install and test equipment, educate customers on system use, and ensure safety and cleanliness on job sites. The role requires troubleshooting, clear communication, and the ability to work with customers and coworkers in a dynamic environment, visiting homes or businesses to deliver secure

Qualifications

• Customer-focused and customer-driven mindset.
• Strong technical aptitude for security systems.
• Excellent verbal communication skills.
• Able to thrive in uncertain situations.
• Valid driver's license required.
• High school diploma or equivalent.
• Electronic trade school training is a plus.

Responsibilities

• Assess customer needs and design system to meet them.
• Install and test equipment for proper functionality and signal.
• Explain system operation to customers.
• Identify improvements to enhance usage of the system.
• Follow safety practices to protect people and property.
• Secure unused materials, ladders, and tools at the job site.
• Clean the site and leave it in good condition.
• Collaborate with customers and coworkers in a dynamic environment.
• Visit customers at homes or businesses to provide solutions.

Skills

Customer focus

Technical aptitude

Verbal communication

Adaptability

Driver's license

High school diploma

Trade school training

Education

High school diploma or equivalent

Trade school training

Job description

ADT, the leading smart home security provider, is hiring a Residential Installation Technician. You will meet customers, determine the best system and equipment, and ensure installation quality.

You will install and test equipment, educate customers on system use, and ensure safety and cleanliness on job sites. The role requires troubleshooting, clear communication, and the ability to work with customers and coworkers in a dynamic environment, visiting homes or businesses to deliver secure