Residential Shift Supervisor II

Youth Opportunity Investments, LLC; Gallatin (TN); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

401(k) with up to 4% employer match

PTO and 7 paid holidays

Free Rx delivery on most medications

Tuition reimbursement and professional

development

Robust Employee Assistance Program

Supportive, mission-driven work

Job summary

Youth Opportunity is seeking a Residential Shift Supervisor for its Gallatin, TN site to oversee daily operations and staff on assigned shifts in a secure youth behavioral health setting.

You will lead direct-care staff, supervise incidents, coordinate schedules, ensure safety and compliance, and support clinical teams in delivering assessments and services to youth ages 13–17. A strong focus on youth wellbeing and teamwork is essential.

Qualifications

• High School Diploma required; Bachelor’s Degree preferred.
• Minimum of 3 years’ experience working with youth in a residential setting.
• Prior supervisory experience preferred.
• Ability to assess youth with substance abuse, mental health, and trauma history.
• Must pass background check and drug screening.

Responsibilities

• Supervise staff, assign duties, evaluate performance, and provide training and corrective guidance.
• Assist with developing staff schedules and ensuring adequate coverage for safe and effective facility operations.
• Monitor facility security and ensure compliance with state regulations and agency policies.
• Oversee youth behavior management, review incidents, and investigate grievances.
• Supervise medication administration and ensure accurate documentation.
• Assist with youth appointments, transports, and intake/discharge procedures.
• Communicate regularly with leadership regarding staffing, safety, and operational concerns.
• Conduct security checks, monitor electronic systems, and oversee room searches as needed.
• Provide emergency response coordination during incidents such as fire or severe weather.

Skills

Leadership

Staff supervision

Communication

Problem solving

Crisis management

Education

High School Diploma

Bachelor’s Degree preferred

Job description

Residential Shift Supervisor – Youth Behavioral Health

Location: Gallatin, TN
Department: Operations
Job Type: Full-Time
Pay: $24.00

About Youth Opportunity and Gallatin Youth Academy

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at‑risk youth. Gallatin Primary Assessment Center in Gallatin, Tennessee is a secure short‑term facility serving boys ages13 to17 who require assessment and stabilization. The center offers continuous observation, clinical evaluation, mental health care, and life skills programming during initial placement.

Youth typically remain for about 30days, receiving individual and group therapy, educational services, victim‑impact awareness, and family engagement. Small group living units support informed placement decisions and safe transition to longer‑term residential or community settings.

Residential Shift Supervisor Job Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with immediate vesting
• Paid time off (PTO) and 7 paid holidays (Earn 4 hours of PTO each pay period)
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Robust Employee Assistance Program
• Supportive, mission-driven work environment

Why Join Youth Opportunity?

• Be part of a team making a difference in the lives of vulnerable youth
• Gain experience in a growing field of youth mental health and residential care
• Work in a secure, structured, and supportive treatment environment
• Develop your skills through training, mentorship, and advancement opportunities

Position Summary – Residential Shift Supervisor Job in Gallatin, TN

We are hiring a Residential Shift Supervisor to oversee daily operations and staff during assigned shifts. This role is ideal for professionals looking to grow in youth residential services and behavioral health. The Shift Supervisor ensures the safe and effective operation of the facility and provides leadership and direction to staff working directly with youth in our care.

Residential Shift Supervisor Responsibilities

• Supervise staff, assign duties, evaluate performance, and provide training and corrective guidance
• Assist with developing staff schedules and ensuring adequate coverage for safe and effective facility operations
• Monitor facility security and ensure compliance with state regulations and agency policies
• Oversee youth behavior management, review incidents, and investigate grievances
• Supervise medication administration and ensure accurate documentation
• Assist with youth appointments, transports, and intake/discharge procedures
• Communicate regularly with leadership regarding staffing, safety, and operational concerns
• Conduct security checks, monitor electronic systems, and oversee room searches as needed
• Provide emergency response coordination during incidents such as fire or severe weather

Other Duties Include

• Maintain a high standard of role model behavior for youth
• Participate in required training and professional development
• Report incidents or concerns regarding youth safety or staff conduct
• Document shift events, staffing updates, and incidents according to policy
• Perform other duties as assigned or needed

Required Qualifications

• High School Diploma required; Bachelor’s Degree preferred
• Minimum of 3 years’ experience working with youth in a residential setting required
• Prior supervisory experience preferred
• Ability to assess youth with substance abuse, mental health, and trauma history
• Must pass background check and drug screening

Preferred Skills

• First Aid/CPR certified (or ability to obtain during probationary period)
• Strong leadership, supervision, and conflict resolution skills
• Excellent written and verbal communication
• Ability to collaborate with law enforcement, probation, courts, and caseworkers
• Sensitivity to cultural, gender, and individual differences

Physical Demands

Must be physically healthy and emotionally stable. Ability to engage with youth, participate in activities, and intervene physically if needed. Must be free from communicable diseases as defined by the state. Ability to pass evaluations for physical techniques and written certification exam.

Other Requirements

• Valid driver’s license and safe driving record required
• Must meet state criminal background check requirements
• Must be at least 21 years of age
• Ability to work extended, evening, and/or weekend hours as needed

Youth Opportunity is an Equal Opportunity Employer.