Residential Services Supervisor: Lead Care & Team

Sevita; Stoughton (MA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Flexible work schedules

401(k) with company match

Paid time off and holidays

Job summary

Sevita's NeuroRestorative division seeks a Supervisor Residential to lead day-to-day operations of our residential programs. You will oversee direct care staff, coordinate schedules, and ensure program activities comply with regulatory requirements.

The role emphasizes onboarding, training, and performance feedback, while building strong relationships with families, case managers, and guardians to enhance participant satisfaction and safety.

Qualifications

• Bachelor’s degree in Human Services preferred or relative experience.
• One to two years’ experience preferred or an equivalent combination of education and experience.
• Current CPR and First Aid Valid driver's license, car registration and auto insurance
• Licensure as required by state
• Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines
• Effective communication skills to manage relationships
• A reliable, responsible attitude and a compassionate approach
• A commitment to quality in everything you do

Responsibilities

• Supervise and coordinate the day-to-day activities and appointments for all individuals receiving support including implementing programs and services
• Coordinate, supervise, and maintain the daily activities and schedules for Direct Care Staff and oversee the daily operation of the program
• Ensure onboarding, orientation and ongoing training is delivered
• Provide input and feedback in hiring, corrective action, performance evaluations, and termination decisions
• Foster positive relations with case managers, referral agents and lobbies on behalf of individuals receiving care
• Maintain relationships with families, guardians, and implement individual satisfaction enhancement plans
• Monitor the comfort and safety of individuals served while ensuring living environments and program activities are in compliance with regulatory requirements

Skills

Attention to detail

Organization skills

Multi-tasking

Effective communication

Compassionate approach

Reliability

Education

Bachelor’s degree in Human Services

Tools

Valid driver's license

Job description

Sevita's NeuroRestorative division seeks a Supervisor Residential to lead day-to-day operations of our residential programs. You will oversee direct care staff, coordinate schedules, and ensure program activities comply with regulatory requirements.

The role emphasizes onboarding, training, and performance feedback, while building strong relationships with families, case managers, and guardians to enhance participant satisfaction and safety.