Residential Services Supervisor

ABLE Inc; Dickinson (ND); On-site; USD 31,000 - 34,000; Full time

Job summary

ABLE Inc. in Dickinson, ND is seeking a Residential Manager to oversee home operations for individuals in the Day Support Program. You will supervise Direct Support Professionals, ensure safe living conditions, and coordinate medical appointments.

The role emphasizes staff scheduling, data recording, budget monitoring, and collaboration with families, coordinators, and managers. A minimum of two years’ supervisory experience in developmental disabilities is preferred.

Qualifications

• Two years’ work experience in the field of developmental disabilities, or a related field is preferred.
• Experience with supervision preferred.
• Self-initiating and independent in completing assignments.
• Strong advocate for people's rights.
• Ability to manage other staff, delegate responsibilities and monitor these assignments to ensure appropriate completion.

Responsibilities

• Set an example for staff showing new and veteran staff how to assist the people they are working with to enhance their relationships, provide people with opportunities for growth and encourage people to reach their personal dreams.
• Assist with interviews, hiring and training new staff.
• Assist in providing ongoing training for all staff.
• Organize and conduct staff meetings for all staff of that home.
• Ensure that staff are properly documenting program data record sheets, attendance sheets, activities form and medication forms.
• Will perform conflict management with employees, as necessary.
• Complete staff work schedules.
• May be required to take another staff's shift in an emergency.
• Conduct staff evaluations as required according to Policy and Procedure.
• Review staff timesheets with the call-in log kept at the main office.
• Review and approve staff schedule change requests.
• Ensuring that the people living in the home have the supplies and medications that they need.
• Assist in scheduling medical appointments for residents of the home and at times provide transportation to and from the appointments.
• Work closely with the Support Coordinators, DD Program Managers, Day Support Personnel, and family members.
• Assist in keeping family and/or guardians informed as appropriate.
• Ensure that the home has the proper supplies of food, cleaning supplies, forms, etc.
• Ensure that the proper foods are purchased following the published menus.
• Ensure that recreational activities are arranged for the people living in the home.
• Complete and submit to the proper person’s reports: Monthly data on training programs, Monthly budget report, Residents' spending money, Review and submit all receipts to the business office at least monthly.
• Will attend termination or reprimand meetings with the required staff.
• Will attend all Life Plans.
• Attend required meetings to include Residential Managers Meetings and Quality Enhancement Team meetings ensuring that information from these meetings is brought back to the staff working in the home – keeping them informed.
• Day Support Duties – to include, but not limited to: Ensuring that activities are planned, all items necessary are in place and follow through with the residents and staff.
• Ensure that attendance is properly documented.
• Schedule staff for the Day Support Program (if this area applies)
• Maintain and monitor the participant’s money.
• Maintain the budget.
• Review all receipts and submit to the business office.

Skills

Supervisory experience

Staff management

Communication skills

Education

High School

Job description

ABLE Inc. in Dickinson, ND is seeking a Residential Manager to oversee home operations for individuals in the Day Support Program. You will supervise Direct Support Professionals, ensure safe living conditions, and coordinate medical appointments.

The role emphasizes staff scheduling, data recording, budget monitoring, and collaboration with families, coordinators, and managers. A minimum of two years’ supervisory experience in developmental disabilities is preferred.