Residential Services Director

Catholic Charities Steuben/Livingston; Village of Bath (NY); On-site; USD 65,000 - 72,000; Full time

Job summary

Catholic Charities Steuben/Livingston seeks a Residential Services Director to lead the oversight of residential substance-free care programs. This full-time role involves supervising staff, compliance with regulations, and community engagement, ensuring a supportive environment for residents. A competitive salary and a sign-on bonus are offered, along with excellent benefits in a caring and collaborative atmosphere.

Benefits

Generous time off package

Competitive salary and 403b retirement plan

Opportunities for growth and development

Qualifications

• Minimum of one year of administrative experience in chemical dependency in a supervisory capacity.
• Five years’ experience working in a Substance Use Disorder or related treatment field.

Responsibilities

• Supervise the daily operations of the Agency's Residential Substance Free Living services.
• Ensure compliance with applicable regulations and policies related to service management.
• Oversee program budgets and prepare monthly reports.

Skills

Communication

Teamwork

Multitasking

Cultural sensitivity

Education

New York State Licensed Qualified Health Professional

Certified Alcohol and Substance Abuse Counselor (CASAC) advanced

Job description

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Catholic Charities Steuben/Livingston provided pay range

This range is provided by Catholic Charities Steuben/Livingston. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $72,000.00/yr

Direct message the job poster from Catholic Charities Steuben/Livingston

Job Posting: Residential Services Director

Employment Type: Full-Time Exempt

Salary: $65,000 – $72,000 with a $3,500 sign-On Bonus

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Steuben/Livingston builds communities that care for all people. We serve all people seeking help in a safe, welcoming and comforting environment that feels like being home.

If you’re looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. Don't miss out on being a part of something special!

About the Role:

The Residential Services Director is a full-time, salaried staff member responsible for the daily supervision and oversight of the Agency’s Residential Substance Free Living services including the Community Residence and Scattered Site Supportive Living apartments

Key Responsibilities:

• Advanced knowledge of substance abuse problems and their effects on the individual and family members including human behavior, attitudes and motivation.
• Ensures all program specific OASAS or other applicable regulations are followed related to Service Management (including Quality Assurance), Case Records Regulations and Facility maintenance regulations. Ensure policies and procedures are revised to include new regulations.
• Completes and provides all required reports, surveys and requests to the OASAS/regulatory offices for review and approval.
• Reports all “Critical Incidents” to the Senior Director of Addiction Services and Supports, “reportable incidents” to the Justice Center, and QA; Corporate Compliance Officer(s); Executive Director, OASAS Incident Review Committee as per regulations.
• Serves as a member of the Agency Leadership Team and Incident Review Committee. Work with the Senior Director of Addiction Services and Supports, HR representatives and Compliance Officer to integrate new policies into program standards.
• Supervises the clinical supervisor to ensure staff are provided scheduled supervision and training to be culturally sensitive, use best and evidence based practices including person-centered approaches and trauma informed care.
• The Program Director acts on behalf of the supervisor in their absence including direct supervision responsibility and on call responsibilities. Assists the Clinical Supervisor with recruitment, hiring, training, and evaluation of staff.
• Overseas and reports data collection to the Senior Director of Addiction Services and Supports, Compliance officer, advisory council and funders that incorporates a process of review that identifies effectiveness in improving outcomes for our program participants
• Oversee the Residential program budgets, operating within the approved budget plan and bringing to the attention of the Senior Director any unexpected expenditures or revenues with an explanation of each.
• Prepare monthly reports, as requested by the Senior Director or Compliance Officer, including updates on programs, activities and budget compliance.
• Collaborates and coordinates to spearhead agency-wide initiatives including responding to RFP’s, contract renewals related to program development and expansion.
• Authorizes purchases up to $2,000.00
• Ensures staff have input and/or knowledge of administrative decisions and planning including opportunities for advancement.
• Oversees communications of the residential program, i.e., publications, advertising, target recruitment as needed, as well as in accordance with the agency Communications Plan.
• Responsible for compliance with County, State and other funders per contracts or agreed upon programmatic outcomes. Formulates a plan for services which includes communication of annual program goals, objectives and action plans.
• Promotes community understanding of available residential services by representing the agency in the community by attending conferences, membership on committees, consortiums and through speaking engagements.
• Evaluates the quality of existing services and recommending and planning for modification of existing services and/or the addition of new services.
• Ensures the supervisor(s) trains staff and in strict adherence to Federal confidentiality regulations.
• Ensures directly or by delegation that a QHP maintains a waiting list, screens potential residents and follows OASAS policies regarding admission and orientation.
• Primary Administrative on-call responsibility to ensure policies are followed, residents and staff follow safety protocols for on call emergencies during and after scheduled hours either by directing staff over the phone or on site depending on the severity of the emergency.
• As per OASAS regulation ensure emergency plans in place in the event of a natural or man made disaster, the program will continue to operate, residents will have shelter, food and medications available to them. Ensure plans will be practiced and updated as needed.

Qualifications:

• A New York State Licensed Qualified Health Professional
• minimum of one year of administrative and/or clinical experience in chemical dependency field in a supervisory capacity required
• Certified Alcohol and Substance Abuse counselor (CASAC) advanced required
• Five years’ experience working in a SUD or related treatment field. Residential experience is preferred.

Relevant combination of education and experience will be considered

Preferred Skills:

· Possess excellent verbal and written communication skills.

· Previous experience working with diverse populations, including low to moderate- income families.

· Ability to multi-task and prioritize duties.

· Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program.

· Willingness to foster agency, department and program wide cooperation and team work through use of positive/constructive communication techniques.

· Ability to maintain absolute confidentiality in regards to all records reviewed including client records, employee records and billing records.

· Possession of a valid driver’s license and a driver’s record considered acceptable by agency and insurance carrier.

Why work for Catholic Charities?

• Competitive salary and 403b retirement plan
• Generous time off package and work-life balance
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

How to Apply:

Interested candidates are invited to apply on the Catholic Charities of Steuben/Livingston website at www.ccsteubenlivingston.org/join-our-team/

Join us and help make a positive impact in our community!

***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Non-profit Organizations

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Inferred from the description for this job

Medical insurance

Vision insurance

Paid maternity leave

Disability insurance

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