Residential Services Assistant

Discovery Land Company; La Quinta (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

401k Contribution

Paid Time Off and Paid Holidays

Employee Meals

Job summary

Discovery Land Company’s Madison Club in La Quinta, CA seeks a Residential Services Assistant to support property management through home inspections, housekeeping, shopping, and errands. You will help create an exceptional member and employee experience across the Residential Services Department.

Primary duties include collaborating with Lead Property Managers, handling administrative tasks, and coordinating vendor maintenance while maintaining a positive, service-oriented demeanor and flexible

Qualifications

• Positive attitude, professional demeanor and exceptional communication and interpersonal skills to deliver service to members, guests and team members.
• Ability to work flexible work hours including evenings, weekends, and holidays.
• Ability to work in a team environment and stay calm during busy times.
• Ability to read, write, speak and understand English; additional languages preferred.

Responsibilities

• Collaborate with Lead Property Managers to ensure smooth property management workflows.
• Manage administrative tasks such as filing, scheduling, and document preparation.
• Serve as a point of contact for tenant questions and service needs.
• Coordinate maintenance activities and liaise with vendors to ensure timely completion.

Skills

Customer service

Communication skills

Team player

Flexible schedule

English proficiency

Job description

Join the Discovery family, where quality and service are at the heart of everything we do!

This role will be located at one of Discovery Land Company’s locations: The Madison Club, set in of La Quinta, California.

The Madison Club is seeking a Residential Services Assistant to join the Residential Services Department.

The Residential Services Assistant will be responsible for overseeing the general property management services through frequent home inspections such as housekeeping, maintenance, grocery shopping, laundry, package delivery and any other items as requested. In this role, you will be part of creating the Discovery Land Company experience for our members and fellow employees.

Key Responsibilities

• Collaborate with Lead Property Managers to ensure smooth property management workflows
• Manage administrative tasks such as filing, scheduling, and document preparation
• Serve as a point of contact for tenant questions and service needs
• Coordinate maintenance activities and liaise with vendors to ensure timely completion

Additional Requirements

• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Benefits

• Competitive Pay
• Medical, Dental, and Vision Benefits
• 401k Contribution
• Paid Time Off and Paid Holidays
• Employee Meals, Referral Incentives, and Recognition Programs
• Professional development and upward mobility opportunities
• Work-Family Culture

The Company’s good faith estimate of the hourly rate it expects to pay for this role is $25.00 and is based on applicable and specialized experience and location.

About Us

Nestled in California’s desert paradise, The Madison Club is La Quinta’s most exclusive, private residential community offering the finest golf and club facilities in an intimate and sophisticated setting. It is a place of effortless grace and charm with the ambiance of quiet sophistication, intimacy, and understated luxury.Offering a limited number of homes and memberships, The Madison Club is the modern interpretation of California’s classic old-line country clubs, offering five-star dining and member events, wellness and fitness amenities, and Discovery’s signature Outdoor Pursuits program. At The Madison Club, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit: https://madisonclubca.com/

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.