Residential Service Technician

The Contractor Consultants; Baltimore (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

A dynamic company in the HVAC sector is seeking a skilled Residential Service Technician to join their team. The successful candidate will have strong diagnostic abilities and a commitment to delivering exceptional customer service. This role involves diagnosing, repairing HVAC systems, and performing preventive maintenance for both residential and light commercial applications. With competitive pay and benefits, this position offers an opportunity for career growth in a supportive environment with a focus on professional development.

Benefits

401(k) with employer matching

Medical, Dental, and Vision Insurance

Paid Time Off

Company Vehicle / Gas Card

Training and Certifications

Annual Company Trips

Qualifications

• Minimum 5 years of residential and light commercial HVAC service experience.
• Strong diagnostic and troubleshooting skills.
• Ability to work independently and within a team.

Responsibilities

• Diagnose, troubleshoot, and repair residential and light commercial HVAC systems.
• Communicate effectively with customers, explaining technical issues.
• Perform preventive maintenance and system inspections.

Skills

Diagnostic skills

Customer service

Troubleshooting

Education

Maryland HVAC Journeyman License

EPA Certification

Job description

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Advance Your HVAC Career - Join Fresh Air Concepts as a Residential Service Technician

Job Title: Residential Service Technician

Company Name: Fresh Air Concepts

Pay Range: $80,000 - $100,000+ annually, based on experience

Industry: Mechanical General Contractor (Residential, Commercial)

Location: Linthicum, MD

Job Overview

Fresh Air Concepts is looking for a highly skilled and professional Residential Service Technician to join our growing team! Specializing in residential and light commercial service work, our ideal candidate will have strong diagnostic abilities, excellent customer service skills, and a passion for delivering high-quality solutions. We are committed to finding the right fit and are willing to wait for an experienced technician who matches our values of integrity, accountability, and service.

Who We Are

At Fresh Air Concepts, we specialize in residential and commercial HVAC solutions, proudly servicing all brands with a specialty in Carrier systems. Our company is built around a supportive team environment, ongoing professional development, and a focus on providing our customers with outstanding service experiences. We prioritize growth, opportunity, and work-life balance for our employees. Learn more at www.4fac.com.

Responsibilities Include But Are Not Limited To

• Diagnose, troubleshoot, and repair residential and light commercial HVAC systems.
• Perform preventive maintenance and system inspections to identify potential issues.
• Communicate effectively with customers, explaining technical issues and offering professional recommendations.
• Recommend system upgrades, IAQ (Indoor Air Quality) products, and maintenance agreements.
• Document service activities accurately and efficiently using ServiceTitan software.
• Maintain a professional image through proper uniform, personal grooming, and a clean, organized service vehicle.
• Generate leads for Comfort Advisors by identifying potential upgrade opportunities.
• Mentor apprentices and support team collaboration.
• Adhere to company policies, safety standards, and industry regulations at all times.
  
  

Qualifications

• Minimum 5 years of residential and light commercial HVAC service experience.
• Maryland HVAC Journeyman License (Required for top pay range).
• EPA Certification preferred.
• Strong diagnostic and troubleshooting skills.
• Commitment to delivering exceptional customer service and maintaining a professional demeanor.
• Valid driver's license with a clean driving record.
• Ability to work independently and within a team setting.
• Comfort with year-round outdoor work and physical demands related to HVAC service tasks.
  
  

Benefits

• 401(k) Retirement Savings Program (with employer matching)
• Weekly Pay Cycle
• Overtime Potential
• Referral Bonus Program
• Prevailing Wage Projects
• Medical, Dental, and Vision Insurance Options
• Life and Disability Insurance Options (Basic Life, Supplemental Life, Short-Term and Long-Term Disability)
• Safety Equipment Provided (helmets, gloves, safety gear)
• Paid Time Off (Holidays, Vacation, Sick Days)
• Training and Certifications (including technical training, OSHA, Fall Protection, Lifts, and Manufacturer programs)
• Annual Company Trips and Events (BBQs, holiday parties, concerts, ball games)
• Company Vehicle / Gas Card
• Uniform Provision and Tool Allowance
  
  

Work Schedule

• Full-time
• Year-round employment
• Expected hours: 40-50 hours per week
• Some overtime and emergency service calls may be required
  
  

Work Location:

• In-person operations based out of Linthicum Heights, MD
• Candidates must be able to relocate before starting work if not local.
  
  

Equal Employment Opportunity Statement

Fresh Air Concepts is an Equal Opportunity Employer, fostering a workplace where diversity is celebrated and all individuals are respected. We are committed to providing a supportive environment where every employee can succeed and grow.

If you are an expert HVAC technician who takes pride in delivering outstanding service, apply today and take your career to the next level with Fresh Air Concepts!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Information Technology

• Industries

  Construction

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