Residential Service Tech

St. Andrew's Church, Kowloon; Ashland (VA); On-site; USD 52,000 - 75,000; Full time

Job summary

Howell’s Heating & Air is seeking an experienced Residential Service Tech to diagnose, repair, and maintain HVAC systems in customers' homes. You will ensure safe, efficient operation and communicate clearly with clients to support satisfaction and retention.

Requirements include EPA certification, a high school diploma, and the ability to lift up to 50 lbs. This on-site role emphasizes strong diagnostic and customer-service skills, with opportunities for year-round work and benefits.

Qualifications

• High school diploma or educational equivalent.
• EPA certification is required.
• Strong diagnostic and troubleshooting skills with HVAC systems.

Responsibilities

• Diagnose, repair, and maintain residential HVAC systems.
• Provide excellent customer service and safe work practices.
• Read and interpret manuals, wiring diagrams, and schematics.
• Work independently and as part of a team in varied weather conditions.

Skills

HVAC troubleshooting

Customer service

Reading wiring diagrams

Teamwork

Physical fitness

Ladder work

Education

High school diploma

EPA certification

Tools

HVAC tools

Job description

We are hiring!! We are looking for experienced Residential Service Techs to join our team!

We offer year round work, great pay and benefits and a sign on bonus of $2,500.00*!!

SUMMARY OF ROLE

Howell’s Heating & Air Residential Service Tech is responsible for diagnosing, repairing, and maintaining heating, ventilation, and air conditioning systems in residential settings. This role involves providing exceptional customer service while ensuring systems operate efficiently, safely, and in accordance with local codes and manufacturer specifications. The technician must be skilled in troubleshooting a wide range of HVAC equipment, from traditional furnaces and air conditioners to modern energy-efficient systems. Strong communication, time management, and technical abilities are essential, as the technician represents the company in customers' homes and plays a key role in client satisfaction and retention.

KNOWLEDGE, SKILLS & ABILITIES

• Education sufficient to effectively and efficiently apply industry and company standards as it applies to the proper diagnosing, troubleshooting, repairing and/or installation of HVAC equipment
• Knowledge and understanding of the appropriate use of technician tools
• Ability to read and interpret technical manuals, wiring diagrams, and schematics
• Excellent customer service and communication skills
• Self-motivated with strong attention to detail and time management
• Ability to work independently and as part of a team in varied weather conditions
• Ability to lift and carry materials weighing up to 50 lbs.
• Capable of working at heights, on ladders, and in tight spaces

MINIMUM QUALIFICATIONS

• High school diploma or educational equivalent
• Valid driver’s license with clean driving record and reliable transportation
• 2+ years experience in HVAC serving and maintenance
• Must be EPA certified
• Ability to successfully pass a background check and other pre-employment screening
• CPR and first aid certified or agreeable to become certified

PHYSICAL REQUIREMENTS

• Must be able to lift, carry, push, and pull up to 50 pounds regularly
• Frequently required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl
• Must be able to climb ladders and work from heights, including rooftops
• Ability to work in various environmental conditions, including heat, cold, dust, and confined spaces
• Manual dexterity and hand-eye coordination to operate tools and equipment safely