Residential Service Plumbing Technician

West Coast Heating Air Solar; El Cajon (CA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

401(k) with 4% company match

Company truck

Health insurance (Kaiser)

Job summary

West Coast Heating, Air & Solar in California is seeking an experienced Residential Service Plumbing Technician to maintain, inspect, diagnose, and repair residential plumbing systems in customers' homes.

You will present repair and replacement options to homeowners, install and repair faucets and fixtures, document work per procedures, and deliver a high level of customer service on every call while mentoring apprentices and upholding company standards.

Qualifications

• Proven experience in residential plumbing maintenance, inspection, diagnosis, and repair.
• Strong communication and ability to present options clearly to homeowners.
• Ability to work independently and manage calls efficiently.
• Commitment to professionalism, teamwork, and accountability.

Responsibilities

• Perform maintenance, inspection, diagnosis, and repair of residential plumbing systems
• Present repair and replacement options clearly to homeowners and advocate for their needs
• Install and repair faucets, toilets, and other plumbing fixtures
• Follow company procedures, including proper documentation and sales turnover processes when applicable
• Deliver a high level of customer service on every call
• Support and mentor apprentices to help develop their skills and professionalism
• Ensure all work meets company standards for quality, safety, and customer satisfaction

Skills

Plumbing experience

Communication skills

Independent work

Professionalism

Driver's license

Job description

Join West Coast Heating, Air & Solar, a team dedicated to delivering high-quality residential plumbing services with a strong focus on professionalism, customer care, and performance. We are seeking an experienced Residential Service Plumbing Technician who can confidently maintain, inspect, diagnose, and repair plumbing systems in customers' homes. At West Coast, we value accountability, consistency, and delivering results. This role is ideal for a skilled technician who takes pride in their work, communicates effectively with customers, and is focused on both service excellence and identifying opportunities.

Responsibilities

• Perform maintenance, inspection, diagnosis, and repair of residential plumbing systems
• Present repair and replacement options clearly to homeowners and advocate for their needs
• Install and repair faucets, toilets, and other plumbing fixtures
• Follow company procedures, including proper documentation and sales turnover processes when applicable
• Deliver a high level of customer service on every call
• Support and mentor apprentices to help develop their skills and professionalism
• Ensure all work meets company standards for quality, safety, and customer satisfaction

Qualifications

• Proven experience in residential plumbing maintenance, inspection, diagnosis, and repair
• Strong communication skills with the ability to present options clearly and confidently to homeowners
• Ability to work independently and manage calls efficiently
• Commitment to professionalism, teamwork, and accountability
• Valid driver's license and clean driving record

Compensation & Benefits

• Pay: $35.00 - $45.00 per hour (based on experience)
• Incentives: 10% commission, service plan spiffs, and 5-star review bonuses
• Opportunities for annual wage increases and commission growth based on performance

Benefits Include

• 401(k) with 4% company match
• Company truck and fuel card
• Health insurance (Kaiser)

If you're an experienced technician looking to be part of a high-performing team that values quality work and strong customer relationships, West Coast Heating, Air & Solar is the place for you.