Plumber

Jake's Heating, Air & Plumbing; Knightstown (IN); On-site; USD 55,000 - 85,000; Full time

Job summary

Jake's Heating, Air & Plumbing in Indiana is seeking a Licensed Residential Plumber to diagnose issues in customers' homes, present solutions clearly, and perform high quality repairs and installations that meet code and licensing standards.

You’ll drive a clean, organized job site, communicate timelines and pricing to homeowners, and document materials and notes in the CRM. The role rewards licensed professionals with opportunities for growth and competitive pay.

Qualifications

• Active Plumbing License required.
• Proven residential plumbing experience.
• Strong communication skills and customer-first attitude.
• Ability to work independently and manage your schedule.
• Attention to detail and strong troubleshooting ability.
• Comfortable using CRM software and mobile technology.
• Clean driving record and valid driver’s license.
• Must pass background check and drug screening.

Responsibilities

• Diagnose residential plumbing issues accurately and efficiently
• Present repair and replacement options clearly and professionally
• Perform repairs, replacements, and installations to code
• Ensure all work meets state and local licensing standards
• Maintain a clean and organized workspace in every home
• Communicate timelines, pricing, and expectations clearly with homeowners
• Document job details, materials used, and notes in the CRM
• Follow all safety procedures and company standards
• Build long term customer relationships through trust and workmanship

Skills

Licensed plumber

Residential plumbing experience

Customer service

Independent worker

CRM usage

Education

Active plumbing license

Tools

ServiceTitan

CRM software

Job description

Jake's Heating, Air & Plumbing is looking for a Licensed Residential Plumber who can walk into a home, assess the situation with confidence, and handle business the right way. If you’re licensed, skilled, and take pride in clean, professional work this is your lane.

We’re a family owned HVAC and plumbing company serving our community since 2006. We believe in doing it right the first time and treating customers like neighbors, not numbers.

Your Role:

As a Licensed Residential Plumber, you’ll be the trusted expert in customers’ homes diagnosing issues, presenting solutions clearly, and completing high quality repairs and installations that speak for themselves.

What You’ll Do:

• Diagnose residential plumbing issues accurately and efficiently
• Present repair and replacement options clearly and professionally
• Perform repairs, replacements, and installations to code
• Ensure all work meets state and local licensing standards
• Maintain a clean and organized workspace in every home
• Communicate timelines, pricing, and expectations clearly with homeowners
• Document job details, materials used, and notes in the CRM
• Follow all safety procedures and company standards
• Build long term customer relationships through trust and workmanship

What You’ll Need:

• Active Plumbing License required
• Proven residential plumbing experience
• Strong communication skills and customer first attitude
• Ability to work independently and manage your schedule
• Attention to detail and strong troubleshooting ability
• Comfortable using CRM software and mobile technology
• Clean driving record and valid driver’s license
• Must pass background check and drug screening

Bonus Points:

• Experience with tank and tankless water heaters, water softeners, sump pumps, and drain systems
• Familiarity with ServiceTitan or similar software
• Strong sales ability when presenting repair or upgrade options

Why You’ll Love It Here:

• Family owned and operated since 2006
• Leadership that actually listens
• Growth opportunities for licensed professionals
• Competitive pay based on experience and licensing
• A team that respects your craft and your time