Residential Service Plumber — Independent Calls, Strong Pay

Benjamin Franklin Plumbing, LLC; Orlando (FL); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with employer match

Company car

Signing bonus

Training & development

Vision insurance

Dental insurance

Job summary

Benjamin Franklin Plumbing in Orlando is seeking an experienced Residential Service Plumber to independently run service calls, diagnose issues, and provide high-quality repairs and installations for homeowners.

You’ll educate customers, present options, and deliver an exceptional service experience while benefiting from uncapped earnings, year-round work, and a comprehensive benefits package.

Qualifications

• 2+ years of hands-on residential plumbing service experience.
• Experience independently running residential plumbing service calls.
• Strong diagnostic and troubleshooting skills.
• Ability to educate homeowners and present service options.
• Valid driver’s license with a clean driving record.
• Commitment to safety and quality workmanship.

Responsibilities

• Independently run service calls from start to finish.
• Diagnose and troubleshoot residential plumbing issues.
• Perform plumbing repairs, maintenance, replacements, and installations.
• Service and repair water heaters, faucets, toilets, fixtures, and other residential systems.
• Identify plumbing concerns and recommend appropriate solutions.
• Explain findings and recommendations to homeowners.
• Present repair, replacement, and upgrade options based on customer needs.
• Educate homeowners to make informed decisions about their plumbing systems.
• Be comfortable with sales and confidently recommend solutions without high-pressure tactics.
• Build trust and long‑term relationships with customers.
• Complete work according to codes, safety requirements and company standards.
• Document calls, findings, recommendations, and completed work in ServiceTitan.
• Maintain clean, organized tools, equipment, and work areas.
• Protect customers’ homes and property during work.

Skills

Residential plumbing experience

Customer service skills

Communication skills

Sales abilities

Job description

Benjamin Franklin Plumbing in Orlando is seeking an experienced Residential Service Plumber to independently run service calls, diagnose issues, and provide high-quality repairs and installations for homeowners.

You’ll educate customers, present options, and deliver an exceptional service experience while benefiting from uncapped earnings, year-round work, and a comprehensive benefits package.