Residential Service Plumber — High Earnings & Great Benefits

Benjamin Franklin Plumbing of Tampa

Florida

On-site

USD 60,000 - 100,000

Full time

3 days ago

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Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

401(k)

401(k) matching

Company car

Competitive salary

Dental insurance

Job summary

Benjamin Franklin Plumbing in Florida is seeking an experienced Residential Service Plumber to independently run service calls from start to finish and deliver an exceptional customer experience. You will diagnose and troubleshoot residential plumbing issues, perform repairs, maintenance, replacements, and installations, and educate homeowners on options to meet their needs.

This role emphasizes safety, quality workmanship, integrity, and the opportunity for uncapped earnings, with top

Qualifications

2+ years of hands-on residential plumbing service experience.
Experience independently running residential plumbing service calls.
Strong plumbing diagnostic and troubleshooting skills.
Knowledge of residential plumbing systems, equipment, and industry best practices.
Experience with water heaters, fixtures, water lines, drains, and other common residential plumbing systems.
Excellent customer service skills and the ability to build trust with homeowners.
Strong communication skills and the ability to clearly explain plumbing issues, solutions, and recommendations.
Comfort with sales, presenting service options, and recommending repairs, replacements, and upgrades based on customer needs.
Ability to educate customers and provide options without relying on high-pressure sales tactics.
Ability to meet performance goals and KPIs while maintaining a customer-first approach.
Strong problem-solving and decision-making skills.
Commitment to quality workmanship, professionalism, and integrity.
Ability to manage your time and independently run your daily service calls.
Ability to work effectively in a fast-paced, performance-driven environment.
Motivation to continuously learn, improve, and grow within the plumbing trade.
Valid driver's license with a clean driving record.
Ability to successfully complete required background and drug screening.

Responsibilities

Independently run service calls from start to finish.
Diagnose and troubleshoot residential plumbing issues.
Perform plumbing repairs, maintenance, replacements, and installations.
Service and repair water heaters, tankless water heaters, faucets, toilets, fixtures, disposals, and other systems.
Identify plumbing concerns and recommend appropriate solutions.
Explain findings and recommendations to homeowners.
Present repair, replacement, and upgrade options based on customer needs.
Educate homeowners to make informed decisions about their plumbing systems.
Be comfortable with sales and confidently recommend appropriate solutions without high-pressure tactics.
Identify opportunities to improve safety, reliability, efficiency, and performance of a customer's plumbing system.
Build trust and long-term relationships with customers.
Complete work according to applicable plumbing codes, safety requirements, and company standards.
Document calls, findings, recommendations, photos, and completed work accurately in ServiceTitan.
Maintain clean, organized tools, equipment, vehicles, and work areas.
Protect customers' homes and property while performing work.
Represent Benjamin Franklin Plumbing with professionalism, honesty, integrity, and pride.