Residential Service Plumber — High Earnings & Benefits

Benjamin Franklin Plumbing of Tampa; Gainesville (FL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Champions Club vacation

30% employee discount on services

Company take-home vehicle

Fuel card

Company iPad

Industry-leading training

401(k) with employer match

Job summary

Benjamin Franklin Plumbing is seeking an experienced Residential Service Plumber to independently run service calls, diagnose issues, and deliver an exceptional customer experience. This customer-facing role offers uncapped earning potential, year-round full-time work, and advanced training opportunities.

Benefits include company vehicle, training, and a strong support team under the Service Minds umbrella, with opportunities across multiple trades and locations.

Qualifications

• 2+ years of hands-on residential plumbing service experience.
• Experience independently running residential plumbing service calls.
• Strong plumbing diagnostic and troubleshooting skills.
• Experience with residential plumbing repairs, maintenance, replacements, and installations.
• Knowledge of residential plumbing systems, equipment, and industry best practices.
• Excellent customer service skills and the ability to build trust with homeowners.
• Comfort with sales, presenting service options, and recommending repairs, replacements, and upgrades based on customer needs.
• Meet performance goals and KPIs while maintaining a customer-first approach.
• Valid driver's license with a clean driving record.

Responsibilities

• Independently run service calls from start to finish.
• Diagnose and troubleshoot residential plumbing issues.
• Perform repairs, maintenance, replacements, and installations.
• Service water heaters, fixtures, lines, drains, and other systems.
• Present repair, replacement, and upgrade options based on customer needs.
• Educate homeowners and provide options without high-pressure tactics.
• Document calls, findings, and work in ServiceTitan.
• Maintain clean, organized tools, vehicles, and work areas.
• Represent Benjamin Franklin Plumbing with professionalism and integrity.

Skills

Residential plumbing

Service calls

Diagnostics

Customer service

Sales

Communication

Time management

Driver's license

Tools

ServiceTitan

Job description

Benjamin Franklin Plumbing is seeking an experienced Residential Service Plumber to independently run service calls, diagnose issues, and deliver an exceptional customer experience. This customer-facing role offers uncapped earning potential, year-round full-time work, and advanced training opportunities.

Benefits include company vehicle, training, and a strong support team under the Service Minds umbrella, with opportunities across multiple trades and locations.