Residential Service Plumber & Customer Solutions

Benjamin Franklin Plumbing; Melbourne (FL); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Champions Club — top performers earn a

30% employee discount on services

Ongoing technical, customer service,销售

Job summary

Benjamin Franklin Plumbing is hiring a Residential Service Plumber to independently run service calls, diagnose plumbing issues, and perform repairs with a strong emphasis on customer service. You will educate homeowners, present options, and ensure high-quality work while adhering to safety and codes.

Join a team under Service Minds offering uncapped earning potential, guaranteed weekly pay, and ongoing training. A career path across multiple skilled trades is available.

Qualifications

• 2+ years of hands-on residential plumbing service experience.
• Experience independently running residential service calls.
• Strong plumbing diagnostic and troubleshooting skills.
• Excellent customer service and the ability to build trust with homeowners.
• Ability to meet performance goals and KPIs while maintaining a customer-first approach.

Responsibilities

• Independently run service calls from start to finish.
• Diagnose and troubleshoot residential plumbing issues.
• Perform repairs, maintenance, replacements, and installations.
• Educate homeowners and present repair, replacement, and upgrade options.
• Document calls and completed work in ServiceTitan.

Skills

Residential plumbing

Customer service

Communication

Time management

Tools

ServiceTitan

Job description

Benjamin Franklin Plumbing is hiring a Residential Service Plumber to independently run service calls, diagnose plumbing issues, and perform repairs with a strong emphasis on customer service. You will educate homeowners, present options, and ensure high-quality work while adhering to safety and codes.

Join a team under Service Minds offering uncapped earning potential, guaranteed weekly pay, and ongoing training. A career path across multiple skilled trades is available.