Residential Service Plumber (2+ Years Experience)

Gibson's Heating; Waterloo (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive wages

Paid training and licensing

Medical insurance

401k plan with match

Company events

Job summary

Gibson's Heating in Waterloo, Indiana, is looking for experienced residential plumbers who take pride in their work. You will diagnose and repair plumbing systems, educate customers, and maintain clear communication with the team.

The company offers competitive wages with unlimited earning potential, paid training for plumbing school, and a supportive environment focused on career growth.

Qualifications

• 2+ years of hands-on experience in residential plumbing.
• Ability to educate customers on plumbing options clearly.
• Value team collaboration and a strong company culture.

Responsibilities

• Diagnose and repair residential plumbing systems.
• Maintain communication with dispatch and managers.
• Join the on-call rotation.

Skills

Hands-on plumbing experience

Clear communication

Customer-first attitude

Strong work ethic

Job description

Family-Owned. Team-Driven. Customer-Loved. That’s Gibson’s.

Gibson’s Heating & Plumbing is a family-owned and operated home services company proudly serving Northeast Indiana, Northwest Ohio, and Southeast Michigan. You’ve seen our trucks around—and maybe you’ve even wondered what it would be like to be part of our team.

Here’s what it’s like:

• You’re appreciated for doing things the right way, not the fast way.
• You’re encouraged to continually learn, grow, and master your craft.
• Customers ask for you by name because they trust your work.
• You join for a job… and stay because you’ve found a long-term career with real opportunities to excel.

What We Do

We’re a team of plumbing, heating, and cooling experts committed to delivering exceptional service through:

• Quality workmanship
• Clear communication
• Professionalism at every step

When customers call us, they expect the best—and our team delivers it.

What You'll Do

Main Responsibilities

• Diagnose and repair residential plumbing systems
• Educate and offer options to customers so they are confident with their buying decisions

Additional Responsibilities

• Maintain communication with dispatch, your manager, and warehouse teams.
• Keep your company truck clean, stocked, and organized.
• Properly complete paperwork.
• Join the on-call rotation.
• Maintain a clean and professional appearance.
• Participate in paid training allowing you to grow and develop as a professional.

Who We're Looking For

We’re seeking experienced residential plumbers with 2+ years of hands‑on experience who:

• Take pride in their work
• Communicate clearly and respectfully
• Want to keep learning and growing
• Value a team environment and a strong company culture
• Bring a caring, customer-first attitude every day

If that sounds like you, you’ll thrive here.

What We Offer

• Competitive wages, with unlimited earning potential.
• Hourly pay rate based on skills
• Opportunity for weekly bonuses
• Frequent pay raises based on performance
• Plumbing School & licensing test, paid for by Gibson's
• Medical Insurance— we pay up to 100% health, & life insurance
• 401k Plan with a company match, after 90 days of employment.
• Fun company events for you and your family
• A supportive environment where your work truly matters

At Gibson's, you're not just a number— you're a valued member of a team that cares about you, your success, and your future.

If you want more than just a job—if you want a career where you’re appreciated, supported, and given opportunities to grow—then we’d love to meet you.

Equal Opportunity Employer