Residential Service Plumber

NCWaterHeaters.com, LLC; Raleigh (NC); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Fully stocked company truck

Tools provided

Medical insurance

Dental insurance

Vision insurance

Paid time off after 90 days

401k match

Life insurance

Tuition reimbursement

Company sponsored events

Job summary

NC Water Heaters is seeking a residential Service Plumber to join our Raleigh-based team. You will perform on-site installation, repairs, and maintenance of plumbing and water heater systems for homeowners and property managers.

The ideal candidate is reliable, communicates well, and has a track record of customer satisfaction. Backflow certification is preferred and we encourage pursuing industry licenses. Competitive hourly wages and growth opportunities are offered.

Qualifications

• 5+ years of experience as a plumber.
• Experience installing, maintaining and repairing residential plumbing systems.
• Ability to rough in and trim out plumbing for interior remodels.
• Inspecting and testing plumbing systems for safety and code compliance.
• Willingness to respond to emergency maintenance on a rotating on-call.
• Adherence to safety policies and documentation in the mobile app.

Responsibilities

• Provide on-site installation, repairs and maintenance of plumbing & water heater systems.
• Troubleshoot problems and guide customers on equipment usage.
• Use our software to dispatch, invoice and document customer service calls.
• Rotate on-call and work independently or as part of a team.
• Deliver 5-Star residential plumbing services to homeowners, realtors and property managers.

Skills

Plumbing experience

Plumbing materials

Plumbing tools

Troubleshooting

Communication

Interpersonal skills

Physical dexterity

Driver's license

Trade school / apprenticeship

Job description

NC Water Heaters is looking for a residential Service Plumber to join our residential team. The Plumber will be based out of our Raleigh office and is responsible for providing on-site client installation, repairs, and maintenance of plumbing & water heater systems.

The ideal candidate is prompt and reliable, has superior support skills and excellent communication. They will have a proven track record of client satisfaction and is motivated to provide superior service. Preference to those with backflow experience and certification.

What to Expect:

• 5-Star Plumbing Services – Provide stellar residential plumbing services to homeowners, realtors and property managers in the Triangle area, Monday-Friday from 8-4pm. Troubleshoot each problem and guide customers on how to properly use equipment. Use our software to dispatch, invoice and document customer service calls. Rotating on-call. Work independently and with a great team.
• Great Growth Potential – Enjoy a culture where everyone is important! Great hourly wage with sales spiffs and performance incentives paid out each payday! Obtain your backflow and other industry certifications, as well as licensure.

Requirements:

• Installing, maintaining and repairing residential plumbing systems and fixtures.
• Rough in and trim out plumbing related to interior remodel projects.
• Inspecting and testing plumbing systems for safety, functionality, and code compliance.
• Inspect and perform plumbing repairs and replacements.
• Respond to emergency maintenance requests through rotating on-call.
• Adhere to all safety policies and procedures.
• Complete all required documentation in mobile app

Qualifications:

• 5+ years of experience as a plumber.
• Good working knowledge of plumbing materials.
• Proficiency in using plumbing tools.
• Strong critical thinking and troubleshooting skills.
• Good listening and communication skills.
• Good interpersonal skills and patience.
• Physical dexterity.
• Valid Driver's License
• Trade school diploma or completed apprenticeship (preferred but not required)

About NC Water Heaters:

NC Water Heaters is a multi-trade home services company dedicated to supporting homeowners in maintaining their biggest investment.

Our employees enjoy a work culture that promotes looking out for one another. We work as a team through challenges and celebrate each other’s successes.

NC Water Heaters benefits include fully stocked company truck, tools, medical/dental/vision insurance, paid time off after 90 days!, 401k match, life insurance, tuition reimbursement for career development courses, and company sponsored events. We are excited to help you grow!