Plumbing Technician

Spice QSR; Raleigh (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical & Dental Insurance

401(k) matching

Paid Vacation & Holidays

Company Vehicle + Gas Card

Sewer Camera & Tools Provided

Uniforms Provided

Job summary

NC Plumbing Pros is seeking a Senior Plumbing Technician to join our team. You will perform residential diagnostics and installations while tackling complex commercial service calls in a fast-paced environment.

You will work with Home Warranty claims and document all work in our field service software, ensuring accurate estimates and smooth dispatching. A valid license, strong people skills, and a clean driving record are essential for success.

Qualifications

• 5+ years of plumbing experience across residential and commercial settings.
• Active plumbing license required and valid throughout employment.
• Clean driving record and reliable transportation.
• Strong communication and ability to explain technical issues to customers.

Responsibilities

• Diagnose, repair, and install plumbing systems in residential settings.
• Handle commercial service calls and coordinate with clients.
• Act as warranty specialist, documenting claims and explaining coverage.
• Utilize modern field service software for estimates, photos, and dispatching.

Skills

5+ years experience

Strong communication

Clean driving record

Residential & commercial plumbing

Problem-solving

Education

Active plumbing license

Job description

**Location:** NC Plumbing Pros

**Type:** Full-Time

**Are you a plumbing pro who can pivot from a residential kitchen to a commercial boiler room without breaking a sweat?**

NC Plumbing Pros is looking for a skilled **Senior Plumbing Technician** to join our team. We aren’t just looking for someone who can turn a wrench; we’re looking for a problem-solver who takes pride in "saving the day" for homeowners and local businesses alike.

### What You’ll Do

- **Residential Excellence:** Provide top-tier diagnostic, repair, and installation services for residential customers. You are the face of our company in their homes, and your ability to build trust and rapport is key.

- **Commercial Coverage:** Tackle complex service calls in commercial environments. Experience in this sector is a major plus, and your expertise will be invaluable in ensuring smooth operations for businesses.

- **Warranty Specialist:** Work seamlessly with Home Warranty claims, ensuring all documentation is accurate and customers understand their coverage. Your thoroughness will help avoid unnecessary complications.

- **Modern Tech:** Utilize our 2026 field service software to manage digital estimates, job photos, and real-time dispatching. Embrace technology to streamline your workflow (no more chasing paper!).

### What We’re Looking For

- **Residential Expertise:** You are well-versed in everything from tankless water heaters to intricate drain systems and can diagnose issues with speed and accuracy.

- **Commercial Savvy:** Preferred experience with commercial-grade fixtures, grease traps, and larger-scale piping. Your background will help us deliver exceptional service to our commercial clients.

- **Active Plumbing License:** A valid and active plumbing license is required to ensure compliance with local regulations.

- **Warranty Knowledge:** Familiarity with the home warranty process is a significant advantage—you know how to navigate the "claim" side of the job and can assist customers effectively.

- **The "Pro" Mindset:** A valid driver’s license, a clean appearance, and strong communication skills to clearly explain a job to a homeowner or a facility manager are essential.

- **Experience:** 5+ years of plumbing experience is required to ensure you successfully handle a wide range of projects.

- **Clean Driving Record and Background Check Required:** Safety and reliability are non-negotiable.

### Why Join NC Plumbing Pros?

- **Modern Fleet:** Drive fully stocked, late‑model trucks equipped with the latest diagnostic tools (thermal imaging, acoustic leak detection) to ensure you have what you need for every job.

- **Work-Life Balance:** We utilize AI‑driven dispatching to optimize your routes and minimize "emergency" burnout, helping you maintain a healthy work-life balance.

- **Comprehensive Benefits:** Enjoy health, dental, vision, 401(k) matching, and paid time off as part of our commitment to your well‑being.

- Medical & Dental Insurance

- Paid Vacation & Holidays

- Company Vehicle + Gas Card

- Sewer Camera & Tools Provided (except for hand tools)

- Uniforms Provided

- Supportive, growth-focused culture that values your contributions and fosters professional development.