Residential Service Plumber
On Time Experts
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Benefits offered by this job
Job summary
On Time Experts is seeking experienced Residential Service Plumbers to serve the Greater St. Louis area. Join a team transitioning from Hosack Plumbing, Heating & Cooling to On Time Experts, with year-round work and a company-provided vehicle.
Earn between $85,000 and $250,000+ annually, with performance-based earnings, ongoing training, benefits, and a supportive environment that rewards high performance.
Qualifications
- 2+ years of hands-on residential service plumbing experience.
- Strong diagnostic and troubleshooting skills with residential plumbing systems.
- Experience performing plumbing maintenance, repairs, and service calls independently.
- Ability to confidently communicate repair and replacement recommendations to homeowners.
- Strong customer-service and communication skills.
- Ability to explain technical issues in a way homeowners can understand.
- Valid driver’s license with an acceptable driving record.
- Ability to work independently and manage service calls efficiently.
- Willingness to participate in rotating on‑call and weekend schedules.
Responsibilities
- Diagnose, troubleshoot, repair, and maintain residential plumbing systems.
- Respond to residential plumbing and drain service calls.
- Repair and replace water heaters, fixtures, faucets, toilets, pipes, valves, fittings, and other plumbing components.
- Perform plumbing inspections and identify system concerns.
- Troubleshoot leaks, drainage issues, water pressure problems, and other residential plumbing concerns.
- Recommend appropriate repairs, replacements, and system improvements.
- Maintain high standards for workmanship, safety, and professionalism.
- Complete accurate service documentation and maintain company tools, equipment, and vehicles.
Skills
Job description
On Time Experts | Formerly Hosack Plumbing, Heating & Cooling
Location: O'Fallon / Greater St. Louis, MO
Office: 635 Trade Center Blvd, Chesterfield, MO 63005
Compensation: $85,000–$250,000+ annual earning potential, based on performance
Employment Type: Full-Time | Year-Round
2+ Years of Residential Service Plumbing Experience Required
Hosack Plumbing, Heating & Cooling is entering an exciting new chapter as On Time Experts, formerly Hosack Plumbing, Heating & Cooling!
We're growing, investing in our people, and looking for experienced Residential Service Plumbers who want more than just another plumbing job.
Are you a skilled residential plumber who knows how to diagnose problems, confidently present solutions, build trust with homeowners, and deliver an exceptional customer experience?
If so, we want to meet you!
We're looking for motivated, technically strong professionals who take pride in their work, enjoy helping homeowners, and want the opportunity to earn at a high level.
This is an opportunity to build a long-term career with strong earning potential, year-round work, a company-provided vehicle, ongoing training, and a team committed to your success.
High Earning Potential. Year-Round Work. The Tools to Succeed.
We believe great plumbers deserve great opportunities. We provide the training, tools, leadership support, and consistent work needed to help you succeed.
$85,000–$250,000+ annual earning potential, based on individual performance.
Full-time, year-round work.
Health insurance, including a 100% company-paid option.
Dental and vision insurance.
Paid Time Off (PTO).
Company-provided service vehicle and gas card.
Company-paid cell phone and tablet.
Life insurance.
Ongoing technical training and professional development.
Career advancement and leadership opportunities.
A supportive, team-focused work environment.
Diagnose, troubleshoot, repair, and maintain residential plumbing systems.
Respond to residential plumbing and drain service calls.
Repair and replace water heaters, fixtures, faucets, toilets, pipes, valves, fittings, and other plumbing components.
Perform plumbing inspections and identify system concerns.
Troubleshoot leaks, drainage issues, water pressure problems, and other residential plumbing concerns.
Recommend appropriate repairs, replacements, and system improvements.
Maintain high standards for workmanship, safety, and professionalism.
Complete accurate service documentation and maintain company tools, equipment, and vehicles.
We're looking for plumbers who do more than fix plumbing problems. We want professionals who can confidently explain their findings, educate homeowners, and help customers make informed decisions.
Clearly explain plumbing issues and recommended repairs to homeowners.
Present appropriate repair, replacement, maintenance, and upgrade options based on customer needs.
Identify opportunities for water heater upgrades, water quality improvements, fixture replacements, and preventative maintenance.
Communicate pricing, service options, and the value of recommended solutions.
Build trust through honest recommendations and a customer-first approach.
Confidently ask for the opportunity to complete recommended work.
Follow through on customer concerns and ensure a positive service experience.
Manage service calls efficiently while maintaining quality workmanship.
Maintain strong customer satisfaction and service performance standards.
Identify legitimate service opportunities and communicate recommendations clearly.
Work closely with Dispatchers, Service Managers, and other field team members.
Maintain accurate customer records, service notes, and recommendations in company systems.
Participate in ongoing technical and customer-service training.
Maintain a clean, organized, and properly stocked service vehicle.
Support emergency and on‑call plumbing services as scheduled.
We’re looking for experienced residential Service Plumbers who are technically strong, customer‑focused, and motivated to succeed.
2+ years of hands‑on residential service plumbing experience.
Strong diagnostic and troubleshooting skills with residential plumbing systems.
Experience performing plumbing maintenance, repairs, and service calls independently.
Ability to confidently communicate repair and replacement recommendations to homeowners.
Strong customer‑service and communication skills.
Ability to explain technical issues in a way homeowners can understand.
Valid driver’s license with an acceptable driving record.
Ability to work independently and manage service calls efficiently.
Willingness to participate in rotating on‑call and weekend schedules.
Ability to successfully complete required pre‑employment background and drug screening, consistent with applicable law.
Experience with residential drain cleaning and plumbing diagnostics.
Experience with tank and tankless water heaters.
Knowledge of water treatment and water quality solutions.
Experience presenting repair versus replacement options.
Strong history of customer satisfaction and service performance.
Previous experience working in a performance‑driven residential service environment.
Sales or in‑home service experience.
You’ll be a great fit if you:
Take pride in being a skilled plumbing professional.
Enjoy diagnosing challenging problems and finding solutions.
Understand the importance of building trust with homeowners.
Are comfortable presenting options and asking for the business.
Want to be rewarded for strong performance.
Value honesty, professionalism, and quality workmanship.
Are dependable, motivated, and take ownership of your work.
Want to continue learning and advancing your career.
Enjoy working with a team that values results and supports one another.
We want plumbers who know how to take care of the customer, do the job right, and recognize opportunities to provide additional value.
Full-time, year‑round employment.
Every other Saturday.
Rotating on‑call responsibilities.
Residential service calls throughout the Greater St. Louis / O'Fallon area.
Company‑provided service vehicle for work‑related travel.
We stay busy year‑round and are looking for plumbers who want consistent opportunities to work and grow.
As we transition from Hosack Plumbing, Heating & Cooling to On Time Experts, we’re focused on building a high‑performing team and continuing to deliver exceptional service to homeowners throughout the Greater St. Louis area.
We’re committed to providing our plumbers with the training, tools, support, and opportunities they need to build successful careers.
We believe in recognizing strong performance, investing in our people, and creating opportunities for professional and financial growth.
Whether your goal is to become a top‑producing Service Plumber, strengthen your technical expertise, or eventually move into leadership, we want to help you build a career you’re proud of.
If you’re an experienced Residential Service Plumber who knows how to diagnose, communicate, educate, and deliver results, we want to meet you!
Join a team where your skills matter, your performance creates opportunity, and your career can continue to grow.
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
On Time Experts is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs without regard to any status protected by applicable federal, state, or local law.
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