Residential Service Plumber

salt-home-services; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Retirement Savings Options

Paid Holidays

Paid Time Off

Discount Program for Family & Friends

Incentives & Gift Cards

Career Advancement

Open-Door Leadership

Family-Owned Culture

Job summary

SALT Service Co. is seeking a Residential Plumber to diagnose, repair, and install residential plumbing while delivering outstanding customer service. You will mentor Apprentice Plumbers, provide technical guidance, and support quality workmanship across the team.

You will operate a company vehicle, coordinate with HVAC/Electrical teams, and use ServiceTitan and an iPad to manage orders and documentation. Join a family-focused, growth-oriented organization committed to excellence.

Qualifications

• Valid Texas plumber license (Tradesman/Journeyman/Master).
• Residential plumbing experience with service procedures.
• Experience mentoring apprentices is a plus.
• Background check and drug screen required.
• ServiceTitan experience preferred.

Responsibilities

• Operate a company vehicle with an Apprentice Plumber on calls.
• Use ServiceTitan and iPad to manage work orders and documentation.
• Provide professional customer service and high-quality workmanship.
• Collaborate with HVAC and Electrical teams for full home solutions.
• Mentor, coach and train Apprentice Plumbers on site.
• Perform ride-alongs, site evaluations and quality inspections.

Skills

Customer service

Mentorship

Teamwork

Problem solving

Communication

Education

Texas Tradesman/Journeyman/Master Plumber License

Tools

ServiceTitan

Job description

Discover why SALT is an exceptional company to be a part of. Joining SALT means becoming a member of a rapidly expanding organization that prioritizes a balanced and healthy home and work life, embraces an attitude of excellence, and, above all, treats its team like family. As Austin, TX's most trusted expert in Home Services, SALT excels in delivering a white glove service to customers requiring expert services and repairs. If you appreciate collaborating with high-performing, motivated, and passionate individuals within a supportive environment, then SALT is the ideal workplace for you!

Our Mission: To Serve Our Community and Team Members With Love and Integrity.

ABOUT THE POSITION:

Join an industry-leading team at SALT Service Co and become a valuable member and an industry leader where innovation, expertise, and a dedication to excellence converge. With a well-established presence in the residential services sector, we are committed to delivering top-tier solutions to our clients. SALT Service Co. is an expanding organization dedicated to delivering efficient and effective solutions to its clientele.

As a Residential Plumber, you will utilize your plumbing expertise to diagnose, repair, and install residential plumbing systems while delivering exceptional customer service. This role also plays a key part in developing the next generation of plumbing professionals through the training and mentorship of Apprentice Plumbers. You will help strengthen and grow our plumbing division by providing technical guidance, conducting field training, performing inspections, and supporting quality workmanship across the team.

RESPONSIBILITIES:

• Operate a company-provided service vehicle alongside an Apprentice Plumber to complete residential service calls.
• Utilize ServiceTitan and a company-issued iPad to manage work orders, customer information, and job documentation.
• Deliver outstanding customer experiences by providing professional, high-quality service.
• Work closely with HVAC and Electrical team members to provide complete home service solutions.
• Serve as a technical resource and subject matter expert within the plumbing department.
• Mentor, coach, and train Apprentice Plumbers through hands‑on instruction and field experience.
• Conduct ride‑alongs, site evaluations, and quality inspections as needed.
• Maintain a professional attitude while representing the company's mission, values, and standards.
• Collaborate effectively with management and fellow team members to support departmental growth and success.

QUALIFICATIONS:

• Valid Driver’s License with a clean driving record.
• Current Texas Tradesman, Journeyman, or Master Plumber License.
• Demonstrated and consistent employment history.
• Strong technical knowledge of residential plumbing systems and service procedures.
• Passion for training and developing less experienced plumbers.
• Ability to contribute to the continued growth and leadership of the plumbing department.
• Successful completion of a background check and drug screening.
• Experience using ServiceTitan software preferred.Previous residential service plumbing experience required.

PHYSICAL REQUIREMENTS:

• Ability to work in both indoor and outdoor environments.
• Comfortable working in varying weather conditions, including extreme heat and cold.
• Ability to safely work around hazardous equipment, tools, and jobsite conditions.
• Exposure to electrical components, sharp tools, and other workplace hazards.
• Required use of personal protective equipment, including safety glasses and other safety gear.
• Ability to work in noisy environments and under varying lighting conditions.
• Ability to climb ladders, work on rooftops, and utilize scaffolding when necessary.
• Comfortable working around dust, debris, and other contaminants.
• Ability to work in confined spaces, including crawl spaces and under-floor areas.

SCHEDULE:

• Monday through Friday
• Availability between 7:00 AM and 3:30 PM, or until daily assignments are completed.

COMPENSATION:

• Performance-Based Pay Plan

BENEFITS:

• Competitive compensation with performance-driven earning potential.
• Ongoing training, development, and mentorship opportunities.
• Medical, dental, life insurance, and retirement savings options.
• Paid holidays and paid time off.
• Family and friends discount program.
• Performance-based incentives, gift card rewards, and company-sponsored trips.
• Career advancement opportunities within a growing organization.
• Positive, team-oriented work environment that values employee contributions.
• Open-door leadership philosophy.
• Family-owned and operated company culture.

APPLICATION PROCESS:

Initial communication regarding this position will be conducted via email. Please ensure your contact information is accurate and monitor your email regularly for updates on your application status.

We are excited to welcome a skilled and motivated plumber to our team and look forward to the contributions they will make to the continued growth and success of SALT Service Co.