Residential Service Electrician

Parks Heating Cooling Plumbing & Electrical; Indian Trail (NC); On-site; USD 57,000 - 81,000; Full time

Benefits offered by this job

Health insurance

Paid time off + 5 holidays

401k with company match

Paid ongoing training

Advancement opportunities

Job summary

Parks Heating, Cooling, Plumbing & Electrical is seeking a residential service electrician in the Charlotte Metro area. The role blends technical service with value-based selling to educate customers, evaluate systems, and identify upgrades for safety and efficiency.

Applicants should have 3+ years of residential electrical experience, a clean DMV record, and strong communication skills. Training, benefits, and opportunities for advancement are offered.

Qualifications

• Three (3)+ years of residential electrical experience.
• Clean driving record with DMV clearance.
• Proven service track record in residential electrical systems.
• Strong service sales aptitude to educate customers and upsell value.
• Experience with ServiceTitan is highly desirable or strong computer skills to learn quickly.

Responsibilities

• Complete general residential electrical in-home service calls.
• Evaluate electrical systems for safety and code compliance.
• Educate customers using a consultative, value-based approach.
• Build rapport and troubleshoot electrical issues with customers.
• Explain financing options and maintenance plans to customers.
• Identify opportunities to upgrade aging/inefficient systems.
• Maintain professional appearance and organized job site.

Skills

Residential electrical experience

Service sales aptitude

Strong communication

Clean driving record

Learn quickly

Tools

ServiceTitan

Job description

Parks Heating, Cooling, Plumbing & Electrical has been a leading provider of HVAC, Plumbing and Electrical services in the Charlotte Metro Area for over 50 years. We are actively seeking a residential service electrician in the Charlotte Metro area.

At Parks, we are a sales-driven, service-focused organization where our electricians do more than fix issues, they educate customers, perform comprehensive system evaluations, and identify opportunities to improve safety, efficiency, and overall home performance. We believe in a value-based approach to service, where doing what's right for the customer naturally drives results.

Our people are our most important resource. We have set high standards for job qualification and job performance. Our service electricians must have strong technical and communication skills as well as a willingness to learn and grow in the the company.

Reasons To Join Parks

• Hourly plus bonus, commission, and spiffs, up to $50/hr!
• We have Electrician that make over $100k a year and we can prove it!
• Company sponsored Health insurance benefits (Medical, Vision, Dental).
• Company sponsored PTO plus 5 Paid holidays.
• Company Sponsored retirement plan (401k Retirement Plan with a 3% company match).
• Paid on-going training and opportunities for advancement.

Responsibilities

• Complete all general residential electrical in-home, service calls.
• Perform thorough electrical system evaluations to diagnose issues, identify safety concerns, and spot code violations.
• Use a consultative sales, value-based approach to educate customers and recommend upgrades that improve safety, efficiency, and overall system reliability.
• Establish customer rapport and ask proper lifestyle questions to troubleshoot electrical system malfunctions.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain replacement opportunities for aging, inefficient or underperforming systems.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work along side customer service and dispatch to ensure overall success of the business.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings, trade shows and retreats.

Qualifications

• Three (3)+ Years of residential electrical experience.
• Clean driving record with no major infractions with the ability to pass a DMV.
• Develop and proven track record of service in residential electrical systems.
• Strong service sales aptitude with the ability to build trust, communicate effectively, and confidently recommend solutions that align with customer needs and add value.
• Experience using ServiceTitan is highly desirable or strong technical and computer skills with the ability to learn quickly.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.