Residential Service Associate - Lead

APTIV INCORPORATED; La Crosse (WI); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work environment

Positive work-life balance

Job summary

APTIV INCORPORATED seeks a Full-Time Adult Family Home Team Lead in Onalaska, WI to provide direct support to individuals with disabilities living in Aptiv’s Adult Family Home. You will lead a small, family‑like team and help manage daily operations for four residents.

You will use your leadership skills to assist coworkers, ensure safety, and mentor staff. Weekend availability and a compassionate approach are essential in this role.

Qualifications

• High school diploma or equivalent is required.
• Strong verbal and written communication skills.
• Driver’s license required.
• Flexibility to work weekends and holidays; 40 hours/week.
• Ability to operate computer equipment and basic software.
• Direct care or group home experience is expected.

Responsibilities

• Advocate for residents and help communicate living arrangements and choices.
• Train and mentor staff; assist with case management.
• Collaborate with care teams to ensure health and safety.
• Assist residents with community integration and workplace participation; support friendships.
• Document updates, timesheets, billing, goals, medication records, and logs; keep documentation current.
• Plan activities, provide transportation and errands, accompany appointments; support goals.
• Maintain knowledge of laws, rules, and regulations applicable to the home.

Skills

Strong verbal and written comms

Driver's license

Scheduling flexibility

Operate computer equipment

Direct care experience

Education

High school diploma or equivalent

Related two/four-year degree (preferred)

Job description

Job Details

Job Location: LaCrosse, WI54601
Position Type: Full Time
Education Level: High School
Salary Range: $17.85 - $17.85 Hourly
Job Shift: Varies
Job Category: Residential Services

About Us

Here at Aptiv, we are all about making a difference. Aptiv is a non‑profit organization that offers services to people who have disabilities. Our mission is to provide a spectrum of innovative support for individuals with disabilities so they may live more independent lives. Our organization is committed to fostering an environment where individuals can thrive, achieve their goals, and contribute to society in meaningful ways. We welcome, encourage, and value the contributions of all individuals and are dedicated to inclusion, resilience, self‑determination, collaboration, and accountability.

The Role

As a Full‑Time Adult Family Home Team Lead in Onalaska, WI, you will provide direct support to individuals with disabilities living in Aptiv’s Adult Family Home. Four roommates are living in a home under a true roommate arrangement– the feeling is family‑like, rather than institutional. Since you would be working with the same number of residents each day, you would get to know them very well. You will also use your strong leadership skills to assist coworkers and help manage the home.

Schedule and Compensation

• Competitive hourly rate of $17.85/hr with a $1.50/hr wage differential for weekends and $1.50 wage differential for nights
• Full‑Time – 40 hours a week
• Weekend availability required
• Daytime, evenings, and overnight hours

Responsibilities

• Serve as an advocate and assist individuals in understanding options and communicating their choices regarding living arrangements and work.
• Act as a trainer and mentor to other staff members. Assist with case management duties and share responsibility for the residents and their success.
• Collaborate with care teams to ensure the health and safety of the residents.
• Assist participants in integrating into the community and working environments, encourage participants in building friendships.
• Documentation on participant updates, time and billing sheets, goal tracking, medication records, daily logs, etc. and ensure staff are staying up to date on documentation as well.
• Facilitate activity planning in the home, provide transportation, grocery shop, accompany residents to appointments and support their goals.
• Maintain current knowledge and assure compliance with applicable laws, rules, and regulations.

Required Qualifications

• High school diploma or equivalent
• Strong verbal and written communication skills
• Driver’s license
• Flexibility in scheduling; must be able to work weekends and holidays.
• Ability to operate computer equipment; knowledge of various software packages
• Direct care or group home experience

Preferred Qualifications

• Related two or four‑year degree
• Prior leadership experience

Our Team and the Benefits

At Aptiv we value collaboration and teamwork. We strive for your personal development and learning. As a non‑profit organization, we are always pushing to do better than the day before through collaborative thinking, goal‑setting, encouragement, and innovation. We do it better, together and that’s why we place such a high emphasis on the importance and value of our employees. We truly care about our employees’ health, well‑being, and safety. We promote a positive work‑life balance and a flexible work environment.

Make a Positive Impact: Your work will directly contribute to improving the lives of individuals with disabilities.

Collaborative Environment: Join a team of dedicated professionals who value collaboration, innovation, and open communication.

Professional Growth: We provide opportunities for professional development, training, and advancement within the organization.

Inclusive Culture: We embrace diversity and believe in creating an inclusive and supportive workplace for all employees.

Competitive Compensation: We offer a competitive salary and benefits package.

Ready to Join Our Team?

Apply today!