Residential Security Officer

Rock-Valley-Community-Program; Janesville (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Retirement Savings

Paid Training

Job summary

Rock Valley Community Programs, Inc seeks a Program Support Specialist to maintain safety, accountability, and order within our Residential Reentry Program, serving residents from corrections and probation systems. The role emphasizes vigilance, documentation, and compliance in a structured living environment.

You will monitor residents, perform UA/BA testing, respond to crises, document logs, assist with intake and transport, and participate in required trainings.

Qualifications

• Strong judgment and problem-solving abilities.
• Excellent communication skills.
• Ability to remain calm in high-pressure situations.
• Willingness to learn basic computer skills.
• Prior experience in corrections, human services, or security is a plus.
• Must have valid driver’s license and clean driving record.
• CPR, First Aid, CBRF Fire Safety, and Choking training completed within 90 days.

Responsibilities

• Monitor residents through counts, facility walkthroughs, CCTV and GPS tracking.
• Administer urinalysis and breathalyzer testing.
• Respond to crises and execute emergency protocols.
• Dispense and record medications with CBRF certification.
• Maintain daily logs, check-ins and checkouts.

Skills

Judgment

Problem-solving

Communication

Calm under pressure

Computer literacy

Driver's license

Education

CPR/First Aid/CBRF Fire Safety/Choking training

Tools

CBRF Certification

Job description

Rock Valley Community Programs provides transitional and supportive housing, addiction and mental health treatment services to adults in the Rock County area. We provide these services to homeless male veterans, clients connected to the criminal justice system, and outpatient care to anyone needing assistance with addiction and/or mental health treatment.

About the Position:

OurProgram Support Specialistsare responsible for maintaining safety, accountability, and order within our Residential Reentry Program (RRP), working directly with approximately 125 residents from the Wisconsin Department of Corrections, Federal Bureau of Prisons, and U.S. Probation.

Key Responsibilities:

• Monitor residents through counts, facility walkthroughs, and monitoring CCTV and GPS tracking.
• Administer urinalysis and breathalyzer (UA/BA) testing
• Respond to crises and execute emergency protocols
• Dispense and record medications accurately (CBRF Certification)
• Maintain recordkeeping (daily logs, check-ins, and checkouts)
• Facilitate intake processes and client orientations
• Transport residents as needed using agency vehicles

Qualifications:

• Strong judgment, problem-solving, and communication skills
• Ability to remain calm in high-pressure situations
• Working knowledge of computers, or willingness to learn
• Prior experience in corrections, human services, or security is a plus
• Must be able to sit, stand, and walk for extended periods of time
• Occasionally lift/move up to 25 pounds.
• Valid driver’s license and clean driving record
• Must complete TB test and drug screening (on-site).
• Completion of CPR, First Aid, CBRF Fire Safety, and Choking training within 90 days
• Employment is contingent upon passing a state and federal background check.
• Health/Dental/Vision Insurance 1 st of the month after date of hire
• Company Paid:
  • Short and Long-Term Disability
  • Life Insurance
• Paid Time Off: Vacation, PTO, and Sick Time
• Retirement Savings Programs
• Opportunities for growth and advancement
• Paid training and certifications

Rock Valley Community Programs, Inc is an Equal Opportunity/Affirmative Action Employer.