Residential Security Agent Team Lead (Armed)

Surefox North America; Los Angeles (CA); On-site; USD 63,000 - 89,000; Full time

Benefits offered by this job

Paid Time Off eligible

401k (optional)

Medical/Dental/Vision benefits

Voluntary Life and Short Term Disable

Gym Benefit

Job summary

Surefox North America is seeking an experienced Full-time Residential Security Team Lead in Los Angeles, CA. The role involves acting as a liaison between clients and Surefox, providing vigilant physical security at residence, and coordinating with internal teams and external agencies when necessary.

The ideal candidate will have strong leadership, exceptional multitasking, and the ability to manage a team across shifts.

Qualifications

• Must be able to pass extensive background check and drug screening.
• Must have a California CCW permit and California Exposed Firearms Permit.
• Must have a California Guard Card.

Responsibilities

• Enforce post orders, SOPs, confidentiality, and Use of Force policies.
• Manage Residential Security team schedule and operations.
• Monitor surveillance and access points; maintain residence activity logs.
• Respond to emergencies and coordinate with police/fire as needed.
• Provide professional support to clients and families on-site.

Skills

Team leadership

Emergency response

Communication

Decision making

Attention to detail

Education

High school diploma or equivalent

Job description

Surefox North America Inc is a veteran owned company that prides itself on creating a diverse and unique culture of trained and talented individuals. We are currently seeking an experienced Full time Residential Security Team Lead with high integrity and professionalism who can join our team. You will be working on uniquely assigned projects under the guidance of the Program Manager for our top Silicon Valley clients. In your day to day role as a Residential Security Team Lead, you will be acting as a liaison between Surefox and its clients while providing physical security of assigned clients at their residence. You will perform all duties in accordance with client policies and procedures, and all state & federal regulations.

Other responsibilities include, but are not limited to responding to emergency events, medical & non-medical issues, incident detection, observation, physical security, overwatch and reconnaissance to assigned clients, staffing deficiencies, managing the Residential Security team schedule and handling client requests in a timely manner. We are looking for someone who has exceptional multitasking skills and pays close attention to detail, someone who works independently on assignments and has the ability to liaise and coordinate with supporting or adjacent teams, agencies, or vendors to ensure clients security requirements are met in a timely and professional manner. The individual selected must be flexible and able to respond to dynamic situations with sound judgment as well as have the ability to perform their duties on a national and international level.

As we encourage veterans and candidates that are currently in the military reserve to apply, we welcome all who share the same passions for protection as we do. We are not offering visa sponsorship for this position at this time.

Base Hourly Rate: $55.00
Work Location: Los Angeles, CA

What you will do:

• Enforce Post Orders, SOP’s, confidentiality requirements and Use of Force Policies

• Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team

• Track and report on program performance assurance and compliance requirements within the provided guidelines

• Manages the Residential Security team schedule

• Manage/monitor surveillance equipment and access points

• Maintain a log of all activity occurring at the residence

• Screen all incoming mail

• Perform security patrols of designated areas on foot and/ or vehicle while monitoring access

• Watch for unusual activity and respond immediately and safely to emergency situations on-site

• Contact the police or fire department if and when there is an emergency

• Permit authorized persons to enter property and monitor entrances and exits

• Observe departing personnel to protect against theft of company property

• Prepare reports on accidents, incidents and suspicious activities

• Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner

• Attend project meetings upon request to assess the security implications of proposed changes

• Work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy

• Responsible for client and family safety, as well as safeguarding client assets.

• Conducts ongoing threat, risk, and vulnerability assessments

• Operates motor vehicles in a safe and legal manner

• Maintain up to date knowledge of local emergency services, routes, and points of interest within a given area of responsibility

• Operate in a low profile, low footprint capacity

• Follow Residential Security Operating Procedures and Guidelines

• Comply with Surefox Policy and Procedures

What is required:

• Job location is in the Los Angeles, CA

• Valid California Concealed Carry Weapon (CCW) Permit without work restriction;

• Valid California Exposed Firearms Permit;

• Valid California Guard Card;

• Must be able to pass an extensive background check and drug screening (Surefox will consider for employment qualified applicants with criminal histories in a manner consistent with all requirements of State and local laws, regulations or codes);

• Must be able to participate and pass a Physical Assessment Test and a Weapons qualification

• Must be eligible for employment within the United States

• Must be a minimum of 18 years old per state licensing guidelines

• Must be able to pass an extensive background check and drug screening (Surefox will consider for employment qualified applicants with criminal histories in a manner consistent with all requirements of State and local laws, regulations or codes)

• Must live within driving distance or be willing to relocate

• Must have a current BSIS guard card or eligible to qualify for guard card

• Must have a high school degree or equivalent

• Demonstrated competence in reacting to and handling emergencies

• Ability to effectively communicate with people at all levels and from various backgrounds

• Good judgment with the ability to make timely and sound decisions

• Ability to understand and follow written and verbal instructions

• Ability to work independently and as a team member

• All applicants must be able to pass the Surefox Physical Agility Test (SPAT), with or without reasonable accommodation, prior to the scheduled start date.

• CPR/First Aid/AED for all ages is required

• Possess a valid and current driver license

• Valid U.S Passport

• Ability to work nights and weekends as required

• Ability to work autonomously, both domestically and internationally

• Have an operational understanding of today’s technology across all platforms

• Strong writing and interpersonal skills

• Surefox RSOTC Course Completion or the willingness and ability to attend and graduate

What is desired:

• Security or law enforcement related experience preferred

• Military background is a plus

• Report writing experience preferred

• Experience working with families and children in a high net worth environment

• International experience

Compensation / Benefits:

• Paid Time Off eligible

• 401k (optional)

• Medical/Dental/Vision benefits

• Voluntary Life and Short Term Disability Benefits

• Gym Benefit

If you share our values and are ready to build your next career, we want to hear from you!