Residential Security Agent (Full Time, Night Shift)

Concentric; San Francisco (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

HSA medical plan

Employer paid insurance

11 paid holidays

Paid leave (vacation, sick, parental)

Pet insurance

Employee Assistance Program

Risk intelligence tools access

Professional development programs

Job summary

Concentric is seeking an Armed Residential Security Agent for our client’s San Francisco headquarters, working full-time on the night shift (11:00 PM–7:00 AM). You will be the first point of contact for security needs, monitor surveillance and access controls, and provide high-level customer service while safeguarding personnel and property through disciplined judgment and discretion.

Qualified candidates hold California BSIS Guard Card and Firearms Permit, with a valid driver’s license, and a

Qualifications

• Valid California BSIS Guard Card.
• BSIS Firearms Permit in good standing.
• Legal authorization to possess and carry a firearm.
• Maintenance of all required BSIS firearms qualifications and renewals.
• Successful track record operating within a high-touch, customer-service environment.
• Excellent written and verbal communication skills.
• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.
• High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy.

Responsibilities

• Act as the first point of contact for client security needs and support threat management and emergency response.
• Monitor and manage camera systems, access control technology, and other security tools.
• Monitor critical facility functions as assigned by the client.
• Advise and take action regarding unknown visitors, phone calls, and other contacts.
• Maintain excellent rapport and open lines of communication with clients regarding service requests and deliverables.
• Provide a high standard of customer service to clients, guests, and staff.
• Ensure client deliverables are met across the full suite of security services.
• Proactively communicate with clients about risks to personnel, property, or privacy.
• Ensure completion of any client-required plans, surveys, or reports.
• Assist with customer service issues to maintain a consistently high level of service.
• Communicate with co-workers, management, and clients in a courteous and professional manner.
• Conform to and abide by all regulations, policies, work procedures, and instructions.

Skills

Customer service

Professional bearing

Communication skills

Discretion and ethics

Adaptability

Physical fitness

Education

BSIS Guard Card

BSIS Firearms Permit

Authorization to carry firearm

BSIS firearms qualifications

Job description

Residential Security Agent (Full Time, Night Shift)

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services for private clients and corporations worldwide. We are seeking an Armed Residential Security Agent to join our client’s headquarters in San Francisco, CA, working full‑time on the night shift (11:00 PM – 7:00 AM).

Responsibilities

• Act as the first point of contact for client security needs and support threat management and emergency response.
• Monitor and manage camera systems, access control technology, and other security tools.
• Monitor critical facility functions as assigned by the client.
• Advise and take action regarding unknown visitors, phone calls, and other contacts.
• Maintain excellent rapport and open lines of communication with clients regarding service requests and deliverables.
• Provide a high standard of customer service to clients, guests, and staff.
• Ensure client deliverables are met across the full suite of security services.
• Proactively communicate with clients about risks to personnel, property, or privacy.
• Ensure completion of any client‑required plans, surveys, or reports.
• Assist with customer service issues to maintain a consistently high level of service.
• Communicate with co‑workers, management, and clients in a courteous and professional manner.
• Conform to and abide by all regulations, policies, work procedures, and instructions.

Required Qualifications

• Valid driver’s license.
• All required licenses and certifications for an armed position, including:
  • Valid California BSIS Guard Card.
  • Valid California BSIS Firearms Permit in good standing.
  • Legal authorization to possess and carry a firearm under California and federal law.
  • Maintenance of all required BSIS firearms qualifications and renewals.
• Successful track record operating within a high‑touch, customer‑service environment.
• Appropriate professional bearing and customer‑service skills.
• Ability to adapt well to fast‑paced environments with changing circumstances, direction, and strategy.
• High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy.
• Excellent written and verbal communication skills.
• Skill in synthesizing facts, concepts, and principles.
• Emotional intelligence and a customer‑focused approach.
• Physical fitness to patrol a residence on foot and assist the client if injured or needing evacuation.

Preferred Qualifications

• Operational experience with residential security teams, executive protection details, and/or high‑profile corporate security teams.
• Executive protection and/or tactical training (military or law enforcement).
• Advanced medical training.

Compensation & Benefits

• HSA medical plan covers 100% of the premium for employee‑only coverage; PPO requires an employee contribution, with a substantial portion of premiums covered for dependents.
• Employer HSA contribution.
• Medical FSA.
• Employer‑paid insurance: life, STD, LTD, and AD&D.
• 11 paid holidays.
• Paid leave (vacation, sick, parental).
• Pet insurance.
• National discount employee program.
• Employee Assistance Program for personal needs.
• Credentity Protection – Eclipse Digital Protection by Concentric.
• Free access to the Risk Intelligence Dashboard and GEAR App for 24/7 trusted risk intelligence and remote support.
• Dedicated security and intelligence training programs for professional development.
• Coaching and mentoring opportunities.

Equal Employment Opportunity Statement

Concentric and SPS Global acknowledge the systemic barriers in the security industry and commit to programs and initiatives that promote diversity, equity, and inclusion. We are an equal‑opportunity employer and encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. We comply with GDPR and CCPA requirements.