Executive Protection Agent - Residential Security Team (RST)

Crisis24; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with employer match

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Advanced training in residential protection

Job summary

A global provider of security solutions is seeking a highly disciplined protector for residential security in Austin, TX. The role involves monitoring and securing property, operating surveillance systems, and acting as a first responder to emergencies. Candidates should have experience in residential security, military, or law enforcement, and certifications such as a valid Guard Card and CPR. The position offers a range of benefits including medical insurance and a competitive 401(k).

Qualifications

• Experience in Residential Security, Executive Protection, Military, Law Enforcement, or Emergency Response.
• Familiarity with estate operations and high-net-worth residential environments.

Responsibilities

• Monitor and secure property boundaries and access points.
• Operate and monitor residential security systems.
• Act as first responder to emergencies.
• Conduct property patrols and area sweeps.
• Interact professionally with household members and staff.
• Document security incidents and maintenance issues.
• Coordinate with mobile executive protection teams.
• Enforce household security protocols.

Skills

Situational awareness

Excellent communication

Calm under pressure

Discretion and integrity

Familiarity with security technologies

Education

Valid Guard Card & Firearm Permit

TX Level III and IV licenses

Basic Life Support (BLS); CPR/AED Certification

Completion of Residential Security or Executive Protection Academy

Job description

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities. We aim to empower organizations, brands, and individuals to operate with confidence in an uncertain world. At Crisis24, your skills can contribute to shaping global security, guiding clients through a multifaceted landscape, with opportunities for personal and professional growth.

More information is available at www.crisis24.garda.com

WHO WE ARE

Crisis24 - PSG sets the global benchmark in protective services. Our Residential Security Teams (RST) are elite professionals dedicated to safeguarding high-profile residences and the individuals within, operating with discretion, vigilance, and precision to ensure a secure and seamless living environment for clients and families.

WHO WE'RE LOOKING FOR

We are seeking a highly disciplined and proactive protector with a strong background in residential security, executive protection, or emergency response. You are detail-oriented, tactically aware, and capable of maintaining a secure perimeter while delivering exceptional service. You understand the nuances of residential environments and can adapt to dynamic family routines and estate operations.

Locations: Austin, TX

Your Mission

• Perimeter Security & Access Control: Monitor and secure property boundaries, gates, and entry points. Vet and manage access for visitors, contractors, and deliveries.
• Surveillance & Monitoring: Operate and monitor residential security systems including CCTV, motion sensors, and alarm systems.
• Emergency Response: Act as first responder to medical emergencies, intrusions, fire alarms, and other incidents within the residence.
• Routine Patrols & Area Sweeps: Conduct scheduled and unscheduled patrols of the property, ensuring all zones are secure and free of threats.
• Family & Staff Interaction: Maintain a professional and courteous demeanor while interacting with household members and staff. Understand and respect privacy and family dynamics.
• Incident Documentation: Prepare detailed reports on security incidents, maintenance issues, and suspicious activity.
• Coordination with Protective Details: Support mobile executive protection teams during arrivals/departures and coordinate with estate management for seamless operations.
• Protocol Enforcement: Uphold household security protocols, including rules around photography, guest access, and restricted areas.

WHAT YOU BRING

Experience:

• Prior work in Residential Security Teams (RST), Executive Protection, Military, Law Enforcement, or Emergency Response.
• Familiarity with estate operations and high-net-worth residential environments.

Certifications & Credentials:

• Valid Guard Card & Firearm Permit
• TX Level III and IV licenses
• U.S. Passport & Driver's License
• Basic Life Support (BLS) from AHA; CPR/AED Certification
• Completion of Residential Security or Executive Protection Academy
• Background Investigation & Drug Screening
• Ability to complete and pass a pre-hire Physical Readiness Test (PRT)

Skills & Attributes:

• Strong situational awareness and tactical mindset
• Excellent communication and interpersonal skills
• Ability to remain calm and decisive under pressure
• High level of discretion, integrity, and professionalism
• Familiarity with residential security technologies and protocols

Preferred Qualifications

• Prior military or law enforcement experience
• LEOSA/HR 218 or multi-state CCW permit (when/where applicable)
• Specialized training in emergency medicine, crisis management, or surveillance
• Experience with estate management systems and smart home security platforms

Elite Benefits

• Medical, Dental, Vision, and Life Insurance
• Competitive 401(k) with employer match
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Advanced training in residential protection and defensive tactics

Join the Mission

At Crisis24 - PSG, you are more than a security agent—you are a trusted guardian of home and family. If you're ready to serve with honor, precision, and discretion, apply and become part of our elite Residential Security Team.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Equal Opportunity Statement

Crisis24, A GardaWorld Company, is dedicated to equal opportunity in employment. We celebrate diversity and do not discriminate based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.