Residential Sales Coordinator & Buyer Concierge

Doist; Houston (TX); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Homebound in Houston is seeking a Sales Assistant to join our Houston home sales team. This role blends customer-facing responsibilities supporting residential real estate transactions with essential sales administration, acting as a key contact for prospective buyers and agents while keeping our sales process running smoothly.

This hybrid position includes in-person work at our Houston office, job sites, and local showings, with remote work possible.

Qualifications

• 4+ years of experience in sales support, residential real estate, or customer service.
• Strong interpersonal skills with the ability to build rapport quickly with diverse customers and agents.
• Excellent written and verbal communication abilities.
• Proficiency with CRM systems (Salesforce experience preferred).
• High attention to detail and strong organizational skills.
• Ability to work flexible hours including weekends and evenings as needed.
• Valid driver’s license and reliable transportation.

Responsibilities

• Engage prospective buyers and real estate agents, providing information about Homebound’s available homes, floor plans, and personalization options.
• Capture and qualify buyer leads according to Homebound’s criteria, including pre-qualification status and timeline.
• Coordinate and schedule buyer showings, property tours, and agent previews.
• Assist buyers in navigating the purchase process from initial inquiry through contract execution.
• Coordinate with the marketing team on broker outreach, community events, and listing promotions.
• Follow up with prospective buyers and their agents via phone, email, and text to nurture relationships and move them through the sales funnel.
• Maintain and update Salesforce CRM with accurate lead information, interactions, and pipeline status.
• Process and track sales contracts, earnest money, and closing documentation, ensuring all paperwork is complete and accurate.
• Coordinate between buyers, buyer’s agents, title companies, lenders, and internal teams on contract timelines and deliverables.
• Prepare sales reports, track market performance metrics, and support forecasting activities.
• Schedule design consultations, inspections, and buyer milestone meetings.
• Manage incoming inquiries via phone, email, and website leads, ensuring timely responses.
• Support the Houston Account Executive with presentation materials, competitive market analysis, and buyer communications.

Skills

Interpersonal skills

Communication skills

Organization

Flexibility

Team collaboration

Education

Bachelor's degree in business/marketing or related field

Tools

Salesforce CRM

Job description

Homebound in Houston is seeking a Sales Assistant to join our Houston home sales team. This role blends customer-facing responsibilities supporting residential real estate transactions with essential sales administration, acting as a key contact for prospective buyers and agents while keeping our sales process running smoothly.

This hybrid position includes in-person work at our Houston office, job sites, and local showings, with remote work possible.