Residential Roofing Sales/Estimator

Burns & Scalo Roofing; Pittsburgh (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

15 Days of Paid Time Off

7 paid Company holidays

Health Insurance

401(k) with company match

Employee Assistance Program (EAP)

Job summary

A local roofing company in Pittsburgh is seeking a Salesperson/Estimator to expand residential business through prospecting and marketing analysis. You will build strong customer relationships and offer exceptional service. Ideal candidates have at least two years of sales experience, preferably in roofing or construction, and the ability to communicate effectively with diverse customers.

Qualifications

• Minimum of two years successful outside sales/account management experience.
• Proficient in taking measurements and assessing customer needs.
• Strong organizational and time management skills.

Responsibilities

• Identify potential customers and conduct in-home presentations.
• Develop customer relationships to generate referrals and repeat business.
• Perform roof inspections and recommend the best product(s).

Skills

Sales experience

Roofing knowledge

Customer service

Time management

Communication skills

Education

Bachelor’s degree in Business or related field

Tools

Customer Management Software

MS Office Package

Job description

Overview

Started in 1956, Burns & Scalo has been a roofing leader in Western PA for more than 60 years. We work with hundreds of homeowners and property managers annually for new construction, reroofing, and routine repairs and maintenance. Burns & Scalo prides themselves on offering expert quality and customer service on pitched roofs consisting of shingles, slate, tile, copper and/or other specialty materials. Burns & Scalo Residential Roofing is headquartered in Pittsburgh, PA and serves the entire Western PA region.

Job Summary: Reporting to the Vice President & General Manager-Residential Roofing Business Unit, the role of the Salesperson/Estimator is to grow the residential business in the Pittsburgh area through prospecting, marketing analysis and building rapport with customers to ensure a positive, consistent customer experience.

Responsibilities

• Identify potential customers through effective prospecting and marketing activities


• Conduct in-home presentations and convert prospects into actual sales through effective closing techniques


• Develop and maintain homeowner relationships with a focus on creating a consistent customer experience to generate business referrals and repeat business


• Act as the primary contact for customers throughout their project and provide a first-class customer experience


• Identify market trends, maintain awareness of competitive activity in the residential roofing industry, and strategically manage sales activities to correspond to those elements


• Perform roof inspections and understand customer needs to recommend the best product(s) for their home


• Work as an integral part of the in-house estimating staff to create and provide customers with detailed and accurate roof measurements, estimates, and proposals


• Provide roofing information - price, quality, point of sales material


• Resolve customer concerns, orders, and inquiries


• Record and maintain customer sales activity


• Other duties and responsibilities as assigned

Qualifications

• Minimum of two (2) years successful outside sales/account management experience


• Previous roofing or construction industry experience


• Proficient in taking measurements


• Able to communicate effectively with people from diverse backgrounds


• Customer-Centric: Be available to take care of customer needs, which may require evening calls or meetings as needed to accommodate customer schedules


• Amiable and outgoing personality capable of engaging potential customers


• Comfortable assessing customer needs and effectively presenting products and services


• Strong time management and organization skills


• Authentic sense of self-accountability and drive to succeed in meeting customer, company, and self-administered goals


• Computer and technical skills (MS Office Package, iPad, iPhone, other devices)


• Strong communication and presentation skills (written and oral)


• Physical demands include climbing ladders, access roofs, walking, sitting, bending, lifting, and kneeling as needed to complete essential job functions

Preferred Qualifications

• Experience with Customer Management Software a plus (Masterkey, Roofware, FCS, Timberline, or other)


• Bachelor’s degree in Business, Construction Management or related field


• 15 Days of Paid Time Off and 7 paid Company holidays


• Health Insurance


• Vision Insurance


• Company-paid life insurance


• 401(k) with company match


• Eligible to enroll in Short and Long-Term Disability Insurance


• Health Savings Account with company contribution


• Employee Assistance Program (EAP)

Seniority

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Construction